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RME ADI-2 DAC Thread

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  1. CaptainFantastic
    @elmoe What I am saying is make the difference between the unit (yours) and the model (all units). Has anyone else reported USB connection failure like this? I have not seen it in the past 80 pages here. So it is safe to assume that this is an isolated incident. Remember that RME does not manufacture all components from scratch. One of the widgets from a supplier might have malfunctioned. If your unit worked fine for two months, how would their QC have caught it? And since this has not been reported by others, it does seem that they use quality parts/suppliers, but nothing is 100% all the time.

    What I am saying is - if you liked the RME ADI-2 DAC, keep the replacement if that's what it comes down to. Don't overreact and conclude that will fail too. Mine has been running flawlessly since December.
     
    cardeli22 likes this.
  2. talmadge
    I agree. I don’t think RME has a quality control problem. You just got an unlucky break. It happens with everybody’s products.
     
    cardeli22 likes this.
  3. elmoe
    I am not concluding the replacement will fail, just that the first one dying is cause for concern. QC is not just plugging it in and checking it works, and USB interfaces don't just die for no reason.

    Certainly, I hope I caught an unlucky break and this is one out of a thousand, that being said it does not give me confidence in RME products to have the USB interface die after 2 months of normal operation. If the whole unit had died I would feel differently, since a power surge etc could be the issue, but for the USB interface only to die out is definitely cause for concern.

    Keep in mind this model has not been out very long either. They could have a problem they don't know about yet.

    It's perfectly OK if you feel differently. Just giving my opinion as a QA engineer myself.
     
    Last edited: May 5, 2019
  4. technobear
    Did you install the RME USB driver on the other PCs before attempting to connect it?

    Are you trying to use WASAPI? Use ASIO.

    Have you set the USB driver to a higher frequency than 192k? If so, Windows won't see it.
     
    cardeli22 likes this.
  5. elmoe
    RME driver is for ASIO only, you don't need a driver installed for WASAPI, though I installed just in case.

    The unit is not detected by the PC, nor detecting a USB connection, so there is no setting sampling rates.
     
  6. butch111

    mmd :))

    please tell us what you going to buy then.
     
  7. butch111
    ok...after that post i dont need to know what you are going to buy next.
     
    Last edited: May 5, 2019
  8. elmoe
    Well, I haven't settled on not keeping the replacement yet, but if I don't, then a Dangerous Music Convert-2 more than likely.
     
    Last edited: May 5, 2019
  9. elmoe
    Fanboi level over 9000.

    Sorry you feel attacked by my lack of confidence in a DAC that died after 2 months of use. I'm sure RME is very thankful for your faith in them.

    In the meantime, I will keep on raising concerns on gear that tends to crap out before its time.

    :rolling_eyes:
     
  10. Overclocked11
    This is actually not true on my case.. I can set to 384khz and windows sees it and plays it fine, but that is it's limit. Any higher and Windows won't detect it as an audio device any longer.

    This is on the latest version of Windows 10 btw.
     
  11. CaptainFantastic
    Unfair to call him, or us fanboys, for pointing out that you are over reacting and generalizing based on one single unit. Slow down please. This problem, as far as we know, has only happened with your unit. Re-read your original post. It reads like somebody shooting from the hip, not thinking, accusing an entire product line based on what, on one failure. Just... slow down.
     
    cardeli22 and Quinto like this.
  12. Luckbad
    Strange to hear that the USB died. In the pro world, RME is notoriously reliable. I get the desire to check out the Dangerous Music Convert-2, though. If it wasn't so costly, I'd have tried it out by now.
     
    cardeli22 likes this.
  13. elmoe
    I actually considered it before the RME but ended up going with the cheaper option. I'm very surprised also, this is the kind of failure that typically gets caught by QC, and as you said RME has a reputation for reliability, though their FireWire interface has been known to crap out on people in the past.

    Slow down there. I realize some feelings are getting hurt over my opinion, but it remains just my opinion. My losing confidence in this particular model doesn't mean you should if your experience has been positive so far. That being said, if you buy a car and it breaks down on you soon after, you tend to move on and buy a different one and not get the same model. There's no overreaction from this line of thinking, I think it's a pretty reasonable assumption that if an implementation fails by itself, it could very well be related to how the USB was implemented (circuit design) rather than faulty hardware.

    If it was faulty hardware, then QC should've caught it. If it wasn't, then it's likely the circuit design is at fault and that doesn't give me confidence to keep a replacement that has the potential to die within a few months.

    Again, nobody has been using this DAC for more than a little over a year. If we were talking about a unit that was known to have no issue for a decade of use, there would be less concern.

    Regardless, I am just sharing my experience. It's OK to disagree and I hope all your units give you listening pleasure for many years to come.
     
    Last edited: May 5, 2019
    abirdie4me likes this.
  14. elmoe
  15. CaptainFantastic
    @elmoe Fair enough, good find. Sounds like particular issues in the setups of the people experiencing the problem. On the one side the manufacturer is saying thousands have no issues, on the other side the users are fairly saying why is it only this DAC that has an issue in my system. Based on this, it looks like you really should change from the ADI-2. It doesn't like your system unfortunately.
     
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