Aldehyde
New Head-Fier
- Joined
- Apr 7, 2009
- Posts
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I recently had an issue with my Nuforce NE-7Ms and contacted the Nuforce service help desk. I was really surprised at how good their service was. They replied to my email in about an hour, sent out replacements the next day and even covered all shipping costs!
Bravo! In theses days of internet forums and easy communication a companies reputation is built or broke based on their product support. This will certainly work towards Nuforce's advantage.
I mostly come from the world of home hi-fi and have had a few speakers i've needed repairs for. Thiel offered fantastic service similar to Nuforce. Vandersteen offered horrible service and was rude to boot.
I also wanted to mention that the NE-7Ms have a new microphone with a button that is easier to push.
Bravo! In theses days of internet forums and easy communication a companies reputation is built or broke based on their product support. This will certainly work towards Nuforce's advantage.
I mostly come from the world of home hi-fi and have had a few speakers i've needed repairs for. Thiel offered fantastic service similar to Nuforce. Vandersteen offered horrible service and was rude to boot.
I also wanted to mention that the NE-7Ms have a new microphone with a button that is easier to push.