Well the issue I had with my first unit had to do with unbalance between left & right channel. Left channel would start with half the volume and after 30min it would balance out with the right... Also the potentiometer for the volume knob malfunctioned (had a life of its own when changing volume). I was thinking of sawing a couple of vent holes with dust filters on the bottom to let air in....I'll have to think hard on this..sure a open rack would be preferable...but I have a couple of electronics that are fairly noisy to begin with.
My volume control using the remote was always slow to react but the smartphone app works great.
I have been in a similar situation. One thing that helps is thinking about your long term goals. Mine was to replace non-audiophile grade equipment with some mid to high level components and things like going from all in one AV receiver to separates. I started searching for a heavy duty AV rack/shelf but I didn't find anything good for under $500. I then just decided to build my own and now it has about 250lbs of equipment on it, is open on all sides, and has casters.