NoValidTitle
100+ Head-Fier
- Joined
- Mar 4, 2007
- Posts
- 328
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- 12
I found just as many that don't. Why should they spend money to warranty and item you bought used. If you want a warranty buy new or even used from a authorized dealer. You rolled the dice and you lost lost.
Go troll somewhere else. I don't understand how you think it's outlandish to expect warranty service on a product from a well regarded company that has a 2 year warranty and has been on the market for 7 months.
Did you actually try sending it in? If it is unmodded, I expect you'd get it back with no additional costs.
No because I was under the (admittedly wrong)impression that it was under warranty. I was told I had to cover shipping and repair costs, I wasn't about to pay shipping both ways to learn an unknown repair cost amount.
I have no problem with someone explaining their issue, but this issues is of your own making. All of their marketing materials plainly state that their warranties are not transferable. So why are you so angry? They have in no way misled you.
They have stood behind every product I have purchased from (and there are many). Give them a chance and they will impress you, come on here trying to bash them and you can expect some push back from the fan base.
Actually not all of the marketing material plainly states it. The bottom of their main page says 5 year warranty, it's actually only 2 years. The warranty section on their website doesn't mention the non-transferable part either. Only once you check the PDF manual does it say it's not transferable. So not it's not clear. I contacted the guy I bought it from as well, he wasn't aware of that stipulation either and was just as surprised as I was to discover it.