Sounds like Sony uses poor quality batteries. For example, I have a pair of 1st gen Airpods from Apple that still have nearly the same battery life as the day I purchased them about 4-5 years ago and I probably use them 2-4+ hours a day everyday to listen to audio books while commuting, training or doing chores. I could care less if the batteries are replaceable as long as they last a reasonable amount of time (2-4 years?) without degrading.
To be fair most wireless earbuds/CIEM's, etc. are so compactly built that providing a replaceable battery option would likely create other impacts that would then result in a new line of complaints (ergonomics, cost of the batteries, ease of battery swap, etc.) and could result in reliability issues as well.
Besides, even $500 for a pair of TOTL wireless IEMs doesn't sound unreasonable when many on these forums will shell out $3000+ for wired TOTL IEMs and the same again for a TOTL cable only to resell them at a $1-2000 loss to fund the next purchase a year of so later.