If you want to come here and make remarks about sound quality and your opinion of it, that is perfectly fine as it is your opinion.
Although the K10 CIEM is historically the most reviewed CIEM on head fi, and is the highest ranked CIEM on head fi as well (19 5 star reviews if I recall)
The Savant has an average of 4.5 stars (if I recall correctly) Either way, the consesus has been, they provide top grade sound.
But when you make slanderous remarks with no proof that crosses a line.
One complaint of lacquer cracking on a K10 U does not a crissis make.
Lets refresh
The one and only Red K10 Universal ever made, had complaints issued by a THIRD owner, that couldn't possibly without any affirmation state the full history of the product. So your "case study" has zero vallidity.
Is that something my competitors told you, or something you just made up? If so, well played, as it almost sounds beliveable.
Brennan, do not mislead people into thinking the RED K10U was an isolated incident.
They were at least 2 more in south east asia with a cracked paint near the connectors. Except, these didnt have to go through much hassle as they had dealers to back them up.
Which as it turns out, means that John's statement of no warranty for cracked paint is not consistent. He should add a "if i feel like it" statement in his warranty FAQ.
And, congratulations on the new K10U, they look great, and seem much more durable. An aluminium casing should have been the bench mark to start with not cheap ABS plastic that was dipped in shiny paint. If you want to make a Gross profit of USD1000 on your universals, at least have the decency to get things right, properly and not treat your customers as guinea pigs.
I have been nice enough to not post up pictures that show the true extent of the damage or how the fillings were literally crumbling. Lets try and keep things honest.
At least now people are getting a little more of its worth, god knows its the ethical thing to do considering your significantly higher profit margins on the universal.
PS: Just because the K10U is the most reviews, does not mean its the bee's knees. I concede, despite my dislike of Noble, the K10 remains one of the best earphones i've heard in terms of the neutral signature and its customs, if you're willing to cough up for a wizard or prestige, do look pretty good, even in real life.
That said, you guys are not the number 1 in headfi because its the best. Noble just happens to be one of the best in business at hyping up products and marketing and delivering most of the hype.
I dare say, you've taken over that banner from JH, who is pretty damn good at hyping things up, but fail to deliver a earphone that sounds anywhere close 1.5k much less 2.5k.
Damn, what kind of people are we to think a 5x gross profit margin is acceptable. Even wilson audio whose speakers are significantly harder to make, can legitimately claim to need custom and highly expensive equipment, need genuine R&D (Custom drivers), and sell way less units, are pricing at about 3X of cost.