orys
500+ Head-Fier
- Joined
- Nov 23, 2008
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Email them here. nfo@astellkernservice.deI wonder if I could possibly get some help please.I have not used my SP1000SS for a very long time so battery was completely depleted.I eventually managed to recharge fully to 100% unfortunately it now seems that the battery is draining very fast and consequently it would appear that I need battery replaced.I would appreciate if anyone could tell me what the current procedure is.I’m in UK and seem to remember something about units being sent to Germany.I would be obliged if someone could advise if this is the case timescale and cost.I take it that you would not have to go through a dealer?
I sent mine in 2021 to replace the back plastic and asked them to replace the battery too.
I don't remember the cost right now and can't seem to find the receipt but It wasn't very much.
Good luck!