The Monkey
Monkey See, Monkey DAC
A really sick dud
- Joined
- Oct 28, 2004
- Posts
- 8,012
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- 143
email sent. I'll let you know if I get some info.
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email sent. I'll let you know if I get some info.
Haven't heard back, but I'm sure everyone's busy/tired post-Munich.
Mine doesn't work over HDMI either with my OR5. I don't think the OR5 supports the m51's HDMI format.
It seems that it is only going to take hdmi from the M50.
unfortunately, it seems that NAD may not stand behind their products like other high end companies do. I am still waiting for the answer to my query that "the Monkey" sent to his contact. (BTW, thank you The Monkey). From what i understand NAD is a company known for finding efficiencies in production process, and everywhere else it can cut the fat off. While that is effective for keeping prices low on the front end, support and quality control can suffer. Consider the PWD MK2 as a comparison. PS Audio MSRP is way higher than the m51 (although it could be had for much less) -- quite a bit higher than you would expect when listening to each side by side. PWD is better I think, just not that much better (and I stress I am just talking MSRP comparisons). However, PS Audio has great costumer service. Although various versions of their FW have been released since initial issue of the DAC, these have now stabilized. Most importantly however, whenever I call their support I get a person I talk to and my issues are addressed. Now, I think that the m51 is def a quality product. I am listening to it right now and I am thoroughly enjoying it! So I don't think any corners were cut on the production of this DAC vis a vis design. However, from what i have heard and in my limited experience, costumer support and quality control pop up as issues here and there. Bottom line for me though, is that if I had an opportunity to purchase this DAC again for the price I paid for it, I would do it, without a doubt. It is a very good DAC. Just dont expect world class support. You get what you paid for.