Ggroch
500+ Head-Fier
- Joined
- Apr 2, 2014
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THEY WILL HONOR 5 YEAR, I just got a call back!!
Great....Happy Happy,
BUT....Does anyone have a copy of the warranty...what's in the small print?
Many warranties do not cover physical misuse or "wear and tear" Both Beyerdynamic and Sennheiser worldwide warranties specifically exclude:
- "Faults resulting from improper use (e.g. operating errors, mechanical damage....and "faults due to wear and tear."
- I am now pretty confident Monoprice will honor the 5 year warranty (to do otherwise would not be legal).
- However, most companies may consider a physically broken connector that shows up after 2 years to be the result of rough mishandling. If it is indeed a weak spot (poor manufacturing choice) hopefully they would cover it even though it is technically physical damage.