[spike32]

Anyone else here had horrible service, I bought this from Tamaudio a little bit ago and the volume knob doesn't work 95% of the time, I emailed him and he suggested trying something which did not work. I emailed him back and did not receive a response, after about a week I emailed him again and that was about 2 weeks ago and still nothing.

 

[grokit]

I bought mine through eBay seller coolfungadget, no problems and 100% positive feedback. Sorry for your troubles.
 
Does Tamaudio have a stated satisfaction/return policy?

 

[sunneebear]

Coolfungadget is Tam Audio.

 

[grokit]

 
At least there is a 12 month warranty then...

 

 

[spike32]

http://img221.imageshack.us/img221/977/wtfpbpz.jpg
 
Anyone have any idea why I get this error when trying to create an RMA on Tam's Audio website?

 

[sunneebear]

Looks like there is a box missing so you can put the reason for returning.

 

[spike32]

Yeah, agreed. So now I'm completely screwed, can't rma it, won't respond to emails, and i tried diff computers and browsers for that too That's a good way to waste $300.
 
Quote:

Looks like there is a box missing so you can put the reason for returning.

 

 

[melie]

Quote:

Yeah, agreed. So now I'm completely screwed, can't rma it, won't respond to emails, and i tried diff computers and browsers for that too That's a good way to waste $300.
 


 

That's really strange. TamAudio is one of the more trusted and reliable sellers known on Head-Fi.

 

[liamstrain]

Tried calling? 
 
I just left a voice message that the return form was broken. Maybe that will help. 
 
You might also try contacting Matrix, and bypass Tam if he is not being responsive.

 

[spike32]

Quote:

Tried calling? 
 
I just left a voice message that the return form was broken. Maybe that will help. 
 
You might also try contacting Matrix, and bypass Tam if he is not being responsive.

Thanks, I will definitely try that.

 

[Ph1lerAudi0]

Quote:

Anyone else here had horrible service, I bought this from Tamaudio a little bit ago and the volume knob doesn't work 95% of the time, I emailed him and he suggested trying something which did not work. I emailed him back and did not receive a response, after about a week I emailed him again and that was about 2 weeks ago and still nothing.

What do you mean by "volume doesn't work" ? Also, as stated previously, Coolfungadget = TAM Audio.
 
I also bought my Mini I from him and have nothing but good things to say about his service, especially long after i have owned mine.
 
PA

 

[grokit]

One of the best things I have to say re my 2+ year-old Mini-i is that I've never had a reason to contact them for anything at all 

 

[alv4426]

You guys think this http://stores.ebay.com/Tams-Audio?_trksid=p4340.l2563 means a 2012 mini-i on the 24th? 

 

[grokit]

I doubt it, but it could explain why spike32 is having problems contacting them if they're reorganizing.

 

[Ph1lerAudi0]

Quote:

You guys think this http://stores.ebay.com/Tams-Audio?_trksid=p4340.l2563 means a 2012 mini-i on the 24th? 

His regular store is still open for business;
 
http://tamaudio.com/store/
 
PA