thekid22
100+ Head-Fier
- Joined
- Mar 6, 2005
- Posts
- 282
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- 10
just wanted to say that I had the cable on my triple.fi 10vi's die last week... Pretty simple: right at the base jack that would enter the phone, the wire wore out from extended use over about 4 years. Not a manufacturer defect, just extended use and wear at a delicate part of the cable housing.
I called UE/LOGI to try to order a replacement. I've owned 2 pairs of UE's and always loved their customer service, and had worried about what the logitech purcahse would mean...
To my surprise, i was initially offered 50% off of any UE product (even expensive customs), and was then offered a free replacement cable.
Just wanted to share a great experience and let anyone who was worried know that UE/LOGI really took care of me with no cajoling or threats required.
So here's a public vouching to the UE / LOGI folks.