LawstCawz
New Head-Fier
- Joined
- Sep 24, 2010
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I just wanted to throw out a cautionary tale to anyone who's considering the new Ultimate Ears I purchased a pair of UE SF 5 Pro's about three months ago. About one month ago, I started having problems with the cable, so I contacted Logitech to warranty the cable. I was told to mail the earphones in for testing and they will replace my cable. I thought this might be a bad idea, but did so anwyay. About two weeks later, I received a pair of superfi 5's back in the mail. I contacted customer service to try and get my original earphones back and I received no response. I had to call them to find out exactly why they could not just replace the cable and they had no answer. I am getting a full refund and shipping this garbage they sent back. It will probably take another 2-3 weeks to receive my refund.
So, to make a long story short, I learned three very important lessons;
Anyone have a suggestions for a new IEM? I bought the SF 5 pro's on sale for $130. Not sure I can find anything comparable in that range, but I'd put a little more with it.
So, to make a long story short, I learned three very important lessons;
- Don't ever buy logitech products again. Too bade UE was bought by them. Real downhill slide in their product line.
- Don't buy expensive earphones unless the cable is replaceable.
- If the part is only $20, but it yourself. Warranty service is more trouble and a possible ripoff.
Anyone have a suggestions for a new IEM? I bought the SF 5 pro's on sale for $130. Not sure I can find anything comparable in that range, but I'd put a little more with it.