- Joined
- Jun 7, 2007
- Posts
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- 118
They are very nice and accommodating in my experience but they did lose mine and then searched the lab after i produced a tracking number. They found them after about an hour, they had been there for three weeks for a slight refit and i didn't want to bug them but it was getting ridiculous. When they found them that day they did them immediately and sent them out that day. I read something similar that happened out here with someone else. It may be a bit disorganized in there with the amount of orders and refits and i give them the benefit of the doubt. My other tries at refits/reimpressions were quick and painless though. I like to support a small company and the product is the best so you just deal with it as it comes.