unblevable
New Head-Fier
- Joined
- Jun 7, 2010
- Posts
- 7
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- 0
I'm back, and here's what happened. I called Monster to double-check on what accessories should have been included, and as expected, they offered to send me my missing eartips, but they reassured the fact that my warranty was not valid. Their reason was that I had bought the IEMs used.
I e-mailed the seller, and he nicely replied saying I could return them for a full refund, even though that design piece which I mentioned earlier is missing. My suspicions are telling me that he sold me actual used IEMs, and he was just being very nice to avoid future problems/bad reviews, but I'll give him the benefit of the doubt. If you're wondering, his Amazon account name is handgun7.
So here's what anybody who's reading this can learn from my experiences:
Again, thanks everyone for your helpful and quick support and advice. I was having a frustrating time, and it was much appreciated to received help from random strangers online.
Anyway, I'm left with the curse of listening to my Zune earbuds after experiencing the bliss of $300 IEMs. Anybody have any useful advice for dealing with this problem?
I e-mailed the seller, and he nicely replied saying I could return them for a full refund, even though that design piece which I mentioned earlier is missing. My suspicions are telling me that he sold me actual used IEMs, and he was just being very nice to avoid future problems/bad reviews, but I'll give him the benefit of the doubt. If you're wondering, his Amazon account name is handgun7.
So here's what anybody who's reading this can learn from my experiences:
- Monster does not provide their full-life warranty for used products or products sold by non-authorized resellers.
- If you're buying expensive IEMs, it probably isn't worth it to be cheap and buy them used. Spend the extra money, and enjoy the extra satisfaction that comes with a brand new product.
Again, thanks everyone for your helpful and quick support and advice. I was having a frustrating time, and it was much appreciated to received help from random strangers online.
Anyway, I'm left with the curse of listening to my Zune earbuds after experiencing the bliss of $300 IEMs. Anybody have any useful advice for dealing with this problem?