iFi audio ZEN Stream - Streaming elevated to a higher plane

[Knobstler]

I added that to my ticket now. I actually asked ifi here in the forum about that before i purchased it cause red it in the forum

 

[Mr BubbaHyde]

Lol no i dont. But your welcome to like them.
I already did but didnt mention the power supply in it.

Please do as they may need to send you one.

 

[Mr BubbaHyde]

That's too bad on the Volbeat, very good band!

ok.............


Zen Stream Start over steps!



Please read this thru before starting, PLEASE all the way, lol

We are going to do a hard reset, there’s a button on the back of the unit, it’s a little pinhole, you’ll need a paperclip, Toothpick, something like that.
If possible you should do this with an ethernet cable directly connected to your modem. NO WIFI, No WIFI Extenders, a direct connection if at all possible.

When you’re ready, Power on your ZEN Stream. Press and hold the reset button, located on the back of the device, for 2 seconds,..2 SECONDS no more no less, 1, 1000, 2, 1000 let go. If you hold it too long you may have bigger issues so 2 seconds only.

Let it sit for a bit, when everything looks normal just turn the unit off, power down, in other words if you see the app appear (or ifi.local screen) power down (off)

Ok connect your Ethernet line, power line (if you disconnected it) and then power on the unit. You can open the ifs app or ifs.local, whichever is more convenient for you.

Once the app (or interface) is open and ready go to your settings, (home button and little gear icon down the bottom right on the app), browser is on the left. Open the network page, refresh your wireless settings if they are there.

Proceed with the wireless setup thru the menu, keep in mind you must hit save on each step, very important! When you do you should see a little indicator box somewhere (lol) that say changes saved unit restarting/updating.
Be sure to let each change or save completely finish! I usually take a sip of my favorite beverage each time!!!

Once that is done, power down the unit. Take it wherever you want to use it at, and set it up. Power it on, give it time, and you “Should” be good to go.
Hope this works for you as it has for many others. If not the issue may very well be the power supply.
If you notice I am not worried about firmware, hard drives, none of that. First we need to get your unit up, running, and stable.

Let me know, I'll be around somewhere...

Cheers!!

 

[Mr BubbaHyde]

@Knobstler This reset when you start it could take up to 5 minutes...let it sit...lol

 

[Knobstler]

That's too bad on the Volbeat, very good band!

ok.............


Zen Stream Start over steps!



Please read this thru before starting, PLEASE all the way, lol

We are going to do a hard reset, there’s a button on the back of the unit, it’s a little pinhole, you’ll need a paperclip, Toothpick, something like that.
If possible you should do this with an ethernet cable directly connected to your modem. NO WIFI, No WIFI Extenders, a direct connection if at all possible.

When you’re ready, Power on your ZEN Stream. Press and hold the reset button, located on the back of the device, for 2 seconds,..2 SECONDS no more no less, 1, 1000, 2, 1000 let go. If you hold it too long you may have bigger issues so 2 seconds only.

Let it sit for a bit, when everything looks normal just turn the unit off, power down, in other words if you see the app appear (or ifi.local screen) power down (off)

Ok connect your Ethernet line, power line (if you disconnected it) and then power on the unit. You can open the ifs app or ifs.local, whichever is more convenient for you.

Once the app (or interface) is open and ready go to your settings, (home button and little gear icon down the bottom right on the app), browser is on the left. Open the network page, refresh your wireless settings if they are there.

Proceed with the wireless setup thru the menu, keep in mind you must hit save on each step, very important! When you do you should see a little indicator box somewhere (lol) that say changes saved unit restarting/updating.
Be sure to let each change or save completely finish! I usually take a sip of my favorite beverage each time!!!

Once that is done, power down the unit. Take it wherever you want to use it at, and set it up. Power it on, give it time, and you “Should” be good to go.
Hope this works for you as it has for many others. If not the issue may very well be the power supply.
If you notice I am not worried about firmware, hard drives, none of that. First we need to get your unit up, running, and stable.

Let me know, I'll be around somewhere...

Cheers!!

Thank a bunch i will try that first thing in the morning

 

[Knobstler]

@Knobstler This reset when you start it could take up to 5 minutes...let it sit...lol

Is there a way to avoid the wifi signal all together? As it always seems to force itself on again

 

[Mr BubbaHyde]

Is there a way to avoid the wifi signal all together? As it always seems to force itself on again

I think you could just not enable it, but I’ve never done it! So you might be the first unless someone else chimes in!

i only have it in for around the house trips lol!

Remember Tidal connect is glitchy and odd, it’s like they want to take over everything, again I found that always making sure you clear your play Que and completely stopping the Tidal app before going into Spotify or something else always works.

btw stay in AIO till we get this sorted, position 1 on the dial

have a good night let us know!!

 

[Knobstler]

Ok thanks will do. When its disabled the problems are at their worst

 

[Mr BubbaHyde]

Ok thanks will do. When its disabled the problems are at their worst

You’re welcome, hopefully we get it sorted out for you quickly!

 

[rudy49]

i recieved it today and it sounds great when it works. there is constantly no connection to the apps. and apperantly it also really doesnt work without having also wifi enabled. im getting frustrated. whenever i something works it does for 3-4 tracks then just stops. if try to play from another app then it will show as playing but no sounds comes out of the speakers but ost likely i cant even select the streamer for most of the time

welcome to the deadbeat club, mine as well. misery loves company. i sent mine back last week and i am now getting the run around from TREO in Singapore after they confirmed that it is defective. i have asked to simply send me a new unit or process a prompt refund. their response is to see if they can revive it. praise Jesus., in the meantime i have considered a Lumin. yes i know its expensive, but music is my number 1 and i have more money than time. oh $400 only a flesh wound. i will let my bank sort them out.

 

[rudy49]

You would be amazed at how many of these types of issues are solved by a very simple process. As @dsnyder there were some glitchy power supplies out there perhaps you got one, Check if it's 9v or 12, 15.... Once I know that I can tell you how to "potentially" fix your issue, keep in mind I cannot tell you how to fix the glitchy, freaky Tidal app, other than to tell you it's a work in progress, or "Get Roon", lol

Cheers!!

i had no issues streaming Tidal from my Oppo Blu-ray Player last night. granted it did not sound as good as the ZS

 

[Mr BubbaHyde]

i had no issues streaming Tidal from my Oppo Blu-ray Player last night. granted it did not sound as good as the ZS

Of course you should have had no issues! You are comparing apples to oranges! Completely different beasts.

The Oppo, was a 600 dollar BRP when it was built, Most on Mediatek, and it has its own app built in. (Not Tidal Connect) and a Mac in the way!!

Hopefully you can stop these comparisons, and see they are not the same.

Cheers!

 

[ClieOS]

...yes i know its expensive, but music is my number 1 and i have more money than time. oh $400 only a flesh wound. i will let my bank sort them out.

Hope you get your money back ASAP, move to the Lumin heaven for whatever miracle it might hold and leave the Zen Stream hell for all us sinner.

 

[rudy49]

Hope you get your money back ASAP, move to the Lumin heaven for whatever miracle it might hold and leave the Zen Stream hell for all us sinner.

maybe i should just order the Lumin and not wait for the refund on the IFI although this is not good fiscal sense. i hope the Lumin sounds as good?

 

[sabloke]

I bet the Lumin will have the same issues working in his local network. But hey, at least that's a way more expensive adventure