DepthOfField
New Head-Fier
- Joined
- Nov 28, 2015
- Posts
- 4
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- 0
I went to iBasso web site at the suggestion of an earlier response, and left a question there about delivery time.
I suggest that you not hint at the lack of personal competence of customers as a possible reason for a device failure in public forums. In my case, you are dead wrong, and you have succeeded in converting a willing customer into someone who is now thinking twice about your company ... and you did this in public.
Regarding the wrong orientation on the microSD card ... I built my first amateur radio transmitter/receiver kit in 1965, 50 years ago, and I've been involved with electronics and computers since then. I am highly sensitive to not forcing a component into a slot, and already knew the correct orientation of SD cards from my first DX80.
Your not having any info at all in the user manual regarding the correct SD orientation does not help. At some point, you might think about taking some responsibility.
I suggest that you not hint at the lack of personal competence of customers as a possible reason for a device failure in public forums. In my case, you are dead wrong, and you have succeeded in converting a willing customer into someone who is now thinking twice about your company ... and you did this in public.
Regarding the wrong orientation on the microSD card ... I built my first amateur radio transmitter/receiver kit in 1965, 50 years ago, and I've been involved with electronics and computers since then. I am highly sensitive to not forcing a component into a slot, and already knew the correct orientation of SD cards from my first DX80.
Your not having any info at all in the user manual regarding the correct SD orientation does not help. At some point, you might think about taking some responsibility.