I contacted Andrew, he asked me to do a reset and check the update.He says yes he did that 2x in the middle of post.
@sari53 I’m sure based on your experience just like mine any time an amplifier makes a ‘pop’ noise and then doesn’t put any power out the amplifier has a serious issue and needs serviced or replaced.
Contact @HiByMusic customer support and initiate a warranty claim.
I had already done twice factory reset and firmware check
I just redid the procedure again but still no sound and noise in the earphones 5 seconds later when I stop playing music.
This noise is a noise (poc) like you hear in living room speakers when you turn off a living room amp and the volume is turned up quite high
I have firmware 1.11-20230308-1740.
i think, it’s a hardware problem too
I’m waiting for andrew’s instructions
Last edited: