mesabassman
Head-Fier
- Joined
- May 2, 2014
- Posts
- 65
- Likes
- 28
Dear John,
After further consultation, if by the upper right you mean touching part of the chassis and not any part of the screen (thus not interacting with the UI in any way), this would be a confirmed defect and you may send in your unit for repair / replacement.
Musicteck will be updated on the matter and the technical issue.
Best regards,
Joe
Joe, thanks for the speedy reply. I think I am going to send the unit back for a refund and keep my X7 for awhile. I love the sound of the player, but quality control is a serious issue for me. Spending close to $1000 for a DAP leaves no room for error when it comes to hardware in my book. Firmware is another story. The original X7 is finally solid after 3 years lol. It's apparent that the problems with the DAP in this thread are common. Unless I can be convinced otherwise, perhaps the kind and great people here can guide me to a solid player for the money in the future?
Edit: Since I like the player so much I will give Hiby a second chance to send me a flawless player. If I receive a second lemon, I will return it for a refund.
Best regards,
John
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