[chimney189]

So I have to download the latest update through a website?

 

[Joe Bloggs]

So I have to download the latest update through a website?

Well usually the OTA should work but when there's a new update to one of the devices the servers can get clogged and people may prefer to download it manually if they want to be first to get the latest update.

 

[Dobrescu George]

Hi All,

I'm Fanoble, one of the HiBy's principals. As you may know, Joe Bloggs has resigned from our company some days ago. I am very grateful for his previous work here and I am sorry that we have not responded in time these few days. I will take over some of Joe Bloggs' work and try my best to solve your problems and listen to your suggestions. You can also contact our service team by email at service@hiby.com, thank you!

Regards
Fanoble

Oh,. really nice to see someone from Hiby taking charge in here!

 

[buonassi]

really nice to see someone from Hiby taking charge in here!

Absolutely! Thanks and welcome to the fun @fanoble ....

From what I've read, product support has been great from your company. Glad you're participating here.

 

[HiByMusic]

Hi All,

I'm Fanoble, one of the HiBy's principals. As you may know, Joe Bloggs has resigned from our company some days ago. I am very grateful for his previous work here and I am sorry that we have not responded in time these few days. I will take over some of Joe Bloggs' work and try my best to solve your problems and listen to your suggestions. You can also contact our service team by email at service@hiby.com, thank you!

Regards
Fanoble

Hi Everyone,

Nice to meet you all here.

We are the official representative from HiBy team here. Please contact us if you have any inquiries or questions about our products by @HiByMusic here or send Personal Message to us. Welcome to follow our FaceBook page HiBy Music for our updates and quicker response. You can also email to us service@hiby.com. We are willing to listen to your ideas and offer assistance to you when there is any help you need. Thank you.

Best Regards,
HiBy Team

 

[HiByMusic]

Hi fanoble. When can we buy the pro version of r6?)

Please keep following our updates. We will get it posted if there is any newer information. Thank you.

 

[QuadraKev]

Please keep following our updates. We will get it posted if there is any newer information. Thank you.

ETA for Android 8.1 update?

 

[HiByMusic]

ETA for Android 8.1 update?

Expect to before the end of this year.

 

[anyworld1209]

Hey guys. I'm planning to buy AKG N40 to pair it with my Hiby R6. It has 1 Dynamic and 1BA driver. Its impedance is 20 Ohm and i found the measurement of the N40 here. Does it pair well with Hiby R6? Thank you

 

[fanoble]

It says to make sure that the battery is charged at least 30% which mine is.

You can clean the update app's data and cache first then try it again.

 

[Joe Bloggs]

Hey guys. I'm planning to buy AKG N40 to pair it with my Hiby R6. It has 1 Dynamic and 1BA driver. Its impedance is 20 Ohm and i found the measurement of the N40 here. Does it pair well with Hiby R6? Thank you

Find an impedance response graph as well and we can tell for sure.

 

[HiByMusic]

Hello everyone,

Firmware 1.28G on R6 is released. Just get your R6 update via OTA right now!

What's new:
1. Optimized the stability and compatibility of DAC function.
2. Added support of Huawei Bluetooth protocol LHDC. (Need to use some Huawei headphones with the same support protocol)
3. Fixed some bugs.

OTA update steps: Wireless Update -> Check for updates -> Update.

 

[oliwek2]

Thank you. Updating now....

edit : security patch level : still May 1, 2016

This is a little sad. I know this is a DAP, but it connects to our google accounts, with its capable SOC people will install apps so they open channels that could be targeted by hackers...

I'd be gratefull if Hiby could also think about (our) security.

 

[BSV2007]

Hello everyone,

Firmware 1.28G on R6 is released.

Thanks for the info. Will you continue to upload firmware files for offline updating like Joe did?

 

[fanoble]

Thank you. Updating now....

edit : security patch level : still May 1, 2016

This is a little sad. I know this is a DAP, but it connects to our google accounts, with its capable SOC people will install apps so they open channels that could be targeted by hackers...

I'd be gratefull if Hiby could also think about (our) security.

Will update to Android Oreo later.