[Johnson184]

Quote:

Pls keep an eye on our website, you will see.

Been checking it everyday... any chance of a sale?

 

[TeamHiFiMAN]

Quote:

 My one side sometimes cuts out, is there a repair that exists?

Yes, you can email to customerservice@head-direct.com, asking for a repair/replacement.

 

[sicaudiophile]

Well, is it likely to happen bc the new software seems a million times better. or is it more likely you will make new daps with the software instead.
 

 

[Sniping]

Quote:

Well, is it likely to happen bc the new software seems a million times better. or is it more likely you will make new daps with the software instead.
 

Chances are, Eric doesn't know. Don't push for an answer by posting the same thing twice...

 

[TeamHiFiMAN]

Quote:

Been checking it everyday... any chance of a sale?

Sorry, the re-262 and re-zero have both been discontinued. New earphones haven't come out. I'm afraid there would be no sale.

 

[TeamHiFiMAN]

Quote:

Well, is it likely to happen bc the new software seems a million times better. or is it more likely you will make new daps with the software instead.
 

 This is really a question for our managers.

 

[TeamHiFiMAN]

Quote:

Chances are, Eric doesn't know.

    Yeah.

 

[sicaudiophile]

do you think its possible ?
 

 

[Sniping]

Quote:

do you think its possible ?
 

Dude, cmon, you just asked the same question four times. These guys aren't responsible for this stuff. I'm willing to bet the answer is no. 

 

[sicaudiophile]

well i want to get the 601 or 602 but the software seems halfed baked

 

[kyoshiro]

trying to buy the Velour pads and connector for my HE-400 from your site but it's not taking in my office address properly, keeps on repeating line 2 twice! Also there's SQL vulnerability with the account sign up page that you guys may want to look at and fix.

 

[musicisthekey]

Delete

 

[TeamHiFiMAN]

Quote:

trying to buy the Velour pads and connector for my HE-400 from your site but it's not taking in my office address properly, keeps on repeating line 2 twice! Also there's SQL vulnerability with the account sign up page that you guys may want to look at and fix.

Hi, have you got through? If not, you can send an email to customerservice@head-direct.com with your address and the items you want to buy (you'd better provide links). Customer service will solve the problem.
I will forward the problem you mentioned to our engineers. Thanks.

 

[TeamHiFiMAN]

Quote:

 the cable jack had multiple scratches.

Yeah, this should not happen to a $700 headphone. I will forward the problem to relevant departments to find out what happened. We will try to keep it from happening again.
Thank you for letting us know.

 

[preproman]

Hi Eric,
 
I have a channel imbalance in my HE-5LEs.  How do I go about getting this looked at?
 
Thanks