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Head-Direct / HIFIMAN Customer Service TEAM

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  1. Johnson184
    Quote:
    Been checking it everyday... any chance of a sale?
     
  2. TeamHiFiMAN
    Quote:
    Yes, you can email to customerservice@head-direct.com, asking for a repair/replacement.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  3. sicaudiophile
    Well, is it likely to happen bc the new software seems a million times better. or is it more likely you will make new daps with the software instead.
     
     
  4. Sniping
    Quote:
    Chances are, Eric doesn't know. Don't push for an answer by posting the same thing twice...
     
  5. TeamHiFiMAN
    Quote:
    Sorry, the re-262 and re-zero have both been discontinued. New earphones haven't come out. I'm afraid there would be no sale.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  6. TeamHiFiMAN
    Quote:
    [​IMG] This is really a question for our managers.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  7. TeamHiFiMAN
    Quote:
    [​IMG]    Yeah.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  8. sicaudiophile
    do you think its possible ?
     
     
  9. Sniping
    Quote:
    Dude, cmon, you just asked the same question four times. These guys aren't responsible for this stuff. I'm willing to bet the answer is no. 
     
  10. sicaudiophile
    well i want to get the 601 or 602 but the software seems halfed baked
     
  11. kyoshiro
    trying to buy the Velour pads and connector for my HE-400 from your site but it's not taking in my office address properly, keeps on repeating line 2 twice! Also there's SQL vulnerability with the account sign up page that you guys may want to look at and fix.
     
  12. musicisthekey
    Delete
     
  13. TeamHiFiMAN
    Quote:
    Hi, have you got through? If not, you can send an email to customerservice@head-direct.com with your address and the items you want to buy (you'd better provide links). Customer service will solve the problem.
    I will forward the problem you mentioned to our engineers. Thanks.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. TeamHiFiMAN
    Quote:
    Yeah, this should not happen to a $700 headphone. I will forward the problem to relevant departments to find out what happened. We will try to keep it from happening again.
    Thank you for letting us know.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  15. preproman
    Hi Eric,
     
    I have a channel imbalance in my HE-5LEs.  How do I go about getting this looked at?
     
    Thanks
     
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