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Head-Direct / HIFIMAN Customer Service TEAM

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  1. conquerator2
    Quote:
     
    How did they measure? 
     
  2. preproman
    No tools - Just my ears..[​IMG]
     
  3. conquerator2
    Quote:
     
    Right :)) Are we talking about imbalance in volume or frequency response? 
     
  4. preproman
    Lower in one ear when compared to the other - I don't know what you call it.  I call it a channel imbalance.  I could be wrong..  but It's not right.
     
  5. TeamHiFiMAN
    Quote:
    Hi, please measure it with multimeter first. If the difference is outside certain range, you may have to send it back for replacement.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  6. eyeoftheruby
    Content Removed
     
  7. TeamHiFiMAN
    Quote:
    Please send the payment receipt of your HE-500 and a picture of the cable to customerservice@head-direct.com. Customer service there would give you instructions.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  8. DutchGFX
    Hi, I know this may be a tall order, but where/how can I demo a pair of He-400s. I have been wanting to demo for a while but there are 0 HiFi audio stores nearby!
     
  9. Sniping
    Quote:
    Maybe try buying from a place with a good return policy, and return if you don't like them? That's the best I can think of.
     
  10. justin w. Contributor

    Where do you live?
     
    HeadAmp Stay updated on HeadAmp at their sponsor page on Head-Fi.
     
    https://www.facebook.com/HeadAmp https://twitter.com/HeadAmp https://www.instagram.com/headamp/ https://www.headamp.com/ sales@headamp.com
  11. DutchGFX

    About 2 hours out from NYC. I guess going to the city is possible, but that is a day long event my dad probably wouldn't go fr that
     
  12. preproman
    Quote:
     
    Look here:
     
    http://www.head-fi.org/t/604583/hifiman-he-400-impressions-and-discussion-thread/4545#post_9038114
     
  13. TeamHiFiMAN
    Quote:
    Yeah, can have a try.[​IMG]
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. TeamHiFiMAN
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  15. patrykvel
    Hi
     
    I have problem with my OCC cable from Hifiman HE-6 which has started to oxidize couple a weeks ago and it's looks worse every week. 
    http://imageshack.us/a/img825/1338/imageunqu.jpg
    http://imageshack.us/scaled/landing/694/imagenrl.jpg
    http://imageshack.us/scaled/landing/837/imagegxb.jpg
     
    I really don't want to send cable to service, 2-3 weeks without Hifiman gonna be really hard :p I'm also really intressed to try Hifiman silver cable, so how can we solve this problem?
     
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