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Head-Direct / HIFIMAN Customer Service TEAM

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  1. TeamHiFiMAN
    Quote:
    [​IMG] Thanks.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  2. whiskaz
    Quote:

    I hope I do too! Looking forward to their arrival. Thank you for answering my question!
     
  3. floydstyle
    Quote:
    had a similar problem with my 262 and got an email 2 weeks after sending my iem to them saying replacement are in the mail.  They are really great!
     
  4. TeamHiFiMAN
    Thank you all for your support!!!
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  5. ozkan
    Will I still have to wait for 10 days for shipping if I buy a RE400 now?
     
  6. TeamHiFiMAN
    Quote:
    Hi, you won't have to wait for that long. We will arrange shipment asap.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  7. reinhard
    I've heard that owners of HM-801s will be able to upgrade to the new HM-901 -- is this true?  How does one go about taking advantage of this offer?
     
  8. TeamHiFiMAN
    Quote:
    Hi, sorry, we only had that programme in China. And now the upgrade is over.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  9. jackiedh
    Quote:
    Quote:
    Eric I also have this problem--I sent you a PM with the info...
     
    Thanks
     
    Jack
     
  10. TeamHiFiMAN
    Quote:
    Please check your PM.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  11. specialspartan
    in regards to the weakness of the cable connectors on the he-400, does hifiman find it acceptable to use low temperature hot glue or something of the like to strengthen the connection, or would this also void warranty? what are some other non-permanent options people have come up with?
     
  12. specialspartan
    also, i ordered my he-400s a week ago. i received an email stating that there were some delays due to inadequate inventory. i was curious if anyone could tell me when those are expected to ship?
     
  13. TeamHiFiMAN
    Quote:
    I think it would be fine to use glue to strengthen the connection.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. TeamHiFiMAN
    Quote:
    The latest shipping date would be Feb 18th.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  15. specialspartan
    good to know, thank you eric.
     
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