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Head-Direct / HIFIMAN Customer Service TEAM

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  1. KT66
    Dear Head-Direct/HiFiMan
     
    I adore my 901, it's an incredible machine, thank you
    Can you please start to make/sell longer cables?
     
    We really need a line out with 2 RCA (to plug into a pre amp) with 1 or 2 metres long
    the cable supplied is very short and not really useful.
     
    e3abe66bb3b7aaff996c3dad2dee4585.jpg
     
     
    thanks
     
  2. AngryGoldfish
    I'm having some issues getting through to the contact number. Is anyone from the customer service team online and can answer my question regarding my order?
     
  3. ozkan
     I think the customer service is down for some reasons I don't know why. I bought HM601 three days ago.  Although they gave me a tracking number I can not track it for 2 days. It seems the tracking number is not recorded in DHL tracking service or they haven't shipped it yet. Btw, my Transaction ID(14052740359403174366). Waiting for your reply asap Hifiman customer service.
     
  4. larryal21
    What kind of payments do you accept? Do you ship internationally other than my billing address? I want to buy headphones and send it as a gift. Thanks. 
     
  5. ozkan
    Houston we have a problem here!!!..[​IMG]
     
  6. KT66
    Go on ! you know you want my money :wink:
     
  7. reinhard

    Dear Head-Direct,
     
    My wonderful HM 801 seems to have a loose headphone out connector: when I walk with it in my pocket, the left channel cuts in and out, quite unpleasantly.  It seems fine when I use it without moving.  And the same thing happens no matter what headphones I use (my regular pair is an HE-500).
     
    How can I get this repaired?  I hope it won’t take too long, since I can’t live without it! [​IMG]
     
    Thanks,
     
    Ken
     
  8. cocolinho
    Hi!
    Any news about the official launch of HE-400i?
    THanks
     
  9. hifiman-us
    HiFiMAN is now shipping HE-560. Plan for HE-400i is early August.
     
    Peter
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  10. TeamHiFiMAN
    please contact CustomerService@hifiman.com through email. thanks
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  11. TeamHiFiMAN
    hi, sorry for replay it late. because we just transfer the job, and we have lack of this thread. if you have any question about order, please contact  CustomerService@hifiman.com
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  12. TeamHiFiMAN
    please contact  CustomerService@hifiman.com
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  13. TeamHiFiMAN
    hi, i will send your demand to our team.
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  14. TeamHiFiMAN
    hi, we accept Paypal, and credit cards. we could ship it internationally. again, sorry about the late reply. 
     
    HiFiMAN Innovating the art of listening. Stay updated on HiFiMAN at their sponsor page on Head-Fi.
     
    http://hifiman.com
  15. skysaxon
    Love the HE500, which I've owned a couple of months. Love it but almost immediately, the right channel started going in and out so I loosened the cable connector and the sound would correct itself. But now no sound. I see a bag of replacement connectors but I can't figure out how to replace the connector. Could you please advise? Thanks.
     
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