Lickumms
500+ Head-Fier
I own all 3 pad types for the D8000 line of headphones. Why is changing the pads so difficult? I'm terrified of ripping the pads while trying to put them on.
Final Audio D8000 Planar Magnetic Headphone
nephilim32
1000+ Head-Fier
I think that is the case, however maybe some notable distributors from the USA like say Audio 46 could have direct answers to this.
nephilim32
1000+ Head-Fier
I may be one of the few on here that find the pad changing incredibly easy. It really is not that bad. The material is meant to stretch a bit on the inside liner so you can take them off. When Putting them on you apply a little bit of pressure when your twisting them on past the metal groove service.
ken6217
Headphoneus Supremus
I already stated above that they go back to Japan, at least if you’re in the United States. I sent mine back to the US distributor in December, they sent to the Japan, I got them back about seven weeks later.
It doesn’t matter where you buy them in the United States. If you have an issue and need to be repaired, they go to Final Audio in Florida and then from there to Japan, and then back to Florida and then to you.
in your place, that would be the last time i'd ever buy an product from that company.
The 4000$ are a joke and that they just ignore your request when you write them directly is absolutely not acceptable for an product with that price point.
nephilim32
1000+ Head-Fier
Gotcha Ken! Thank you. I read your comment after I posted mine to the gentleman. Sorry about that. Appreciate you relaying your experiences. What ended up being wrong with your D-8000?
ken6217
Headphoneus Supremus
No problem.
The left driver stopped working. I have a feeling that it was the socket that the cable termination sat in. I was actually the third owner and it had looked a little hinky when I got it.
So even though they needed to replace the one side, they do replace both regardless.
nephilim32
1000+ Head-Fier
Ok. So it was more to do with the cable socket and it wasn’t complete driver failure. That happens more commonly with regards to typical repairs with headphones. Nice that they replaced both! Love that. No shortcuts.
Thanks for telling me. Also I’m not naive. Nothing lasts forever, so I feel the need to probe others on their experiences with headphone repair. Thanks again.
ken6217
Headphoneus Supremus
I have no idea what it actually was. I just know that it seems to me that was the issue. On the other hand, they told me they couldn’t find anything wrong with it but replaced it anyway.
Can't wait for final to pull out a 10 year warranty out for the first owners like Abyss.
Have you thought about bringing them to an electronic repair shop ? They do insane soldering on laptops all the time, they might be able to do something for 200/300 bucks
Have you thought about bringing them to an electronic repair shop ? They do insane soldering on laptops all the time, they might be able to do something for 200/300 bucks
I waited months to reply to this post, lol. When I bought the D8000, my main concern was the rattling problem. When I got them, I didn’t have an amp, just a DAC, so everything sounded okay. I had some occasional rattle here and there, but I thought it was just bad mixing since the music I listen to is mostly not mainstream with huge mixing budgets. Later, I got a Hugo 2, and damn, the headphones started to rattle hard, especially with filters. Live music like rock and jazz was fine for the most part, but techno with deeper bass was so bad that you could hear the rattle from the outside.Yes it is. Listening quieter, or selling headphones
So, I contacted Final Audio first—no response. Then I contacted the seller (audition6.de; can't recommend him enough) and he agreed to help. I shipped the headphones to him, and he arranged for them to be fixed in Japan. They were shipped around January 25th and I just received them back today. During that time, there was zero communication from Final Audio. Moreover, I received the headphones without the original black cable I shipped them with, so I'm stuck with that ugly silver one for 3.5mm. I'm not expecting to get the original back at this point. Fortunately, I made a DIY 4.4mm cable to use with a PW Audio adapter.
The whole Final Audio support experience left me a bit salty. You just can't ignore people who paid a hefty amount for headphones and received a faulty product. If not for the seller, I would be in a bad spot since none of my emails were replied to.
Anyway, on the bright side, the headphones don't seem to have the rattling problem anymore for the most part. The previous ones started to rattle at the blue territory, which isn't even 50% of what Hugo 2 can provide. All in all, it was quite a wait, but finally, I can get back to listening to music again. Jumping from Beyerdynamics back to the D8000 Pro felt kind of insane, not gonna lie. So yeah, if you still have a warranty, it is worth the hassle to fix the rattle, especially if you listen to bass-rich music.
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ken6217
Headphoneus Supremus
What country are you in? I sent an email to Final audio Audio on a Sunday and they responded back on Wednesday or Thursday. I think they told me it would take three or four weeks for me to get them back, but it ended up being about seven weeks.I waited months to reply to this post, lol. When I bought the D8000, my main concern was the rattling problem. When I got them, I didn’t have an amp, just a DAC, so everything sounded okay. I had some occasional rattle here and there, but I thought it was just bad mixing since the music I listen to is mostly not mainstream with huge mixing budgets. Later, I got a Hugo 2, and damn, the headphones started to rattle hard, especially with filters. Live music like rock and jazz was fine for the most part, but techno with deeper bass was so bad that you could hear the rattle from the outside.
So, I contacted Final Audio first—no response. Then I contacted the seller (audition6.de; can't recommend him enough) and he agreed to help. I shipped the headphones to him, and he arranged for them to be fixed in Japan. They were shipped around January 25th and I just received them back today. During that time, there was zero communication from Final Audio. Moreover, I received the headphones without the original black cable I shipped them with, so I'm stuck with that ugly silver one for 3.5mm. I'm not expecting to get the original back at this point. Fortunately, I made a DIY 4.4mm cable to use with a PW Audio adapter.
The whole Final Audio support experience left me a bit salty. You just can't ignore people who paid a hefty amount for headphones and received a faulty product. If not for the seller, I would be in a bad spot since none of my emails were replied to.
Anyway, on the bright side, the headphones don't seem to have the rattling problem anymore. I pushed them to Hugo 2's white color territory and they seem to be fine. The previous ones started to rattle at the blue territory, which isn't even 50% of what Hugo 2 can provide. All in all, it was quite a wait, but finally, I can get back to listening to music again. Jumping from Beyerdynamics back to the D8000 Pro felt kind of insane, not gonna lie. So yeah, if you still have a warranty, it is worth the hassle to fix the rattle, especially if you listen to bass-rich music.
I'm in Lithuania and purchased the headphones from Germany. They were fixed through the wholesaler. I probably sent Final Audio three emails: first asking about the problem and later asking about the repair status. The seller had no clue either. He received the headphones along with a batch of new products from them, so he had as much information about the repair status as I did.
ken6217
Headphoneus Supremus
Gotcha. I’m in the USA. Even though it did go relatively smooth for me, the guy who is the US distributor said that Final or Audio in Japan is it necessary the best at communicating
Yeah, Final kinda suck at communicating. I had to harassed them to RMA my headphone under warranty because I'm in EU and the original distributor in the US don't do international customers (Headphones.com)
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