Statements regarding some leftover problems of X7 FW2.0
Thanks to our engineers' hard work, we have recently released the X7 FW2.0, which is going to solve the problems that many consumers were asking to do. But meanwhile, new bugs come with the adjustments. Those problems are the least things we would like to see since it will take lots of time to figure them out. However, the good news is that most problems can be avoided during the use. Therefore, we decided to release the FW2.0 with the hope of not keeping you wait for too long.
First of all, we feel it obligated to explain all these problems in detail so that you can better understand them. But please rest assured, we will solve these problems in the following firmware. Please give us time to work on this and we apologize sincerely for all the inconvenience .
Problems to be solved:
1. Volume will decrease and then resume in 8sec after plugging the headphone in.
2. When playing PCM tracks, there will be a fade in when fast forward or rewind, which will generate a small-to-large change in the output wave.
3. Docking the X7 to K5 to play music then connecting it to computer through USB, X7 can't be recognized unless you plug it out and in again. Disconnect it from the computer, the reminder of mass storage mode will not vanish.
4. Using the micro SD card to upgrade, the LO output amplitude will decrease by half, and you need to turn on and off the “Adjustable volume at lineout” or reset the X7 to factory default.
5. When using X7 as a USB DAC, there might be sound delay with video playing.
6.Enter the FiiO Music, play a track and connect X7 to the RM1, VU meter will stay still. Exit the app and restart it, VU meter will function well.
7. Enter the FiiO Music and connect X7 with Bluetooth headphone, VU meter will stay still, exit the app and restart it, Bluetooth will stop functioning. To solve the problem, you can plug in and out the headphones or turn off and on the Bluetooth.
8. The default coaxial output is DOP and D2P output has not been supported yet. DOP/D2P switch option will be added in the following firmware.
9. Some album covers might not be displayed in the Artist menu.
10. Connecting X7 with RM1, the sampling rate of coaxial output can't be switched immediately. Problem can be solved after you reboot the X7 and restart the app.
11. If the Google play store error pops up and X7 can't function well, please try to update your firmware to FW2.0 or reset your X7 to factory defaults.
12. When connecting RM1, the volume of X7 will decrease and then resume after RM1 switching to sleep mode
Please feel free to contact us if you encounter any problems during use. Thank you so much for your kind support!
Best regards,