[Kevinchen]

Please try to plug and pull the "LINE IN" socket in the rear panel several times.

 

[JamesFiiO]

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hi. the 3.5mm line in is always unplugged when the e7 is docked. same problem. apart from this issue, very clean sound from the combo, first time venture into amps but experience marred by right channel silent when docked
 
Quote:

Our engineer just tole me that it may also cause by the 3.5mm line out jack! please plug/unplug the 3.5mm line out socket again!
 
There are a switcher inside the socket to bypass the headphone output when using adjustable line out!

 

Sine the build in switcher will not release when the line out cable had been upplug, so the right channel may be still bypass by the line out socket! of course, it just our guess! both reason can be possible! and don't worry about the RMA,
 
We just wants to find out the reason before you send it back and solve it if it is just cause by uncorrect use!

 

[shabs1985]

i've reseated many times, now the right channel simply remains silent (only when docked)
 
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hi could you tell me  why my right channel becomes silent when i dock the e7 /e9? i sent an email today to pjbox.co.uk,
 
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Hi, i spoke to you earlier today about an issue with the fiio e7 and e9 bundle i recieved yesterday when they are docked and only when they are docked. initially, the right channel unpredictably became silent when they are docked. this is frustrating when i am listening to something and having to reseat. currently each time i reseat i am not getting any sound from the right channel. i have tried different headphones and it is not the headphones that are causing this issue. when i connect everything without docking it works ok but the clarity of the sound when docked is much better imo. i asked about the RMA procedure and i was told that new stock will be coming in on the 20th decemeber. i would like a replacement to both units. as i dont have another e7 or e9 i cannot test which unit is faulty when docked (problems only occurs when docked). i purchased the bundle so that they could solely  be used whilst docked and at the moment i am not happy with my purchase due to this fault. what can be done about this? hopefully something can be done about it

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Sorry for the problem!
 
Please will you help me plug the E7 into the dock, and make sure it is reliable connect!

 

[shabs1985]

what do you mean by this?
 
Quote:

Please try to plug and pull the "LINE IN" socket in the rear panel several times.

 

[Riku540]

There's a 3.5mm line in jack in the back. They're trying to tell you to plug something in and take it out as it overrides the dock iirc. This may fix your problem; it may not.

 

[shabs1985]

when i connect as number 4 in the image, the right channel is silent
when i connect as computer>e7>e9>headphones (through line in) everything is ok, sound quality not as good as when docked

 

[shabs1985]

http://www.lynx-india.com/published/publicdata/KEHSYUHTWEBASYST/attachments/SC/images/Fiio%20E9%20Pic%209.jpg

 
Quote:

when i connect as number 4 in the image, the right channel is silent
when i connect as computer>e7>e9>headphones (through line in) everything is ok, sound quality not as good as when docked

 

[Riku540]

Guess the troubleshoot didn't work. Either way just wait patiently until you are able to make the exchange. I think we've already established that you have a faulty unit; no need to spam all the E9 threads over it.

 

[shabs1985]

dude, it sucks, i really really like this combo, the sound is soooo good and for the price great. 
 
Quote:

Guess the troubleshoot didn't work. Either way just wait patiently until you are able to make the exchange. I think we've already established that you have a faulty unit; no need to spam all the E9 threads over it.

 

[Riku540]

I understand; I was probably the first person to get a defect. Too bad you weren't able to purchase through Micca; they had me back up and running with a replacement in only 2 days.

 

[gavinfabl]

Back on to a positive note. I just got my Fischer Audio FA-003 and using the E7/E9 combo via macbook with mp3 at 320 bit, sound is stunning. The FA-003 still need burning in only 15 mins use so far but the difference with and without the Fiio is very noticeable. Mega pleased.

 

[Nalix]

I have a pair of DT990/250s and the E7. Will this make a noticeable enough difference to justify buying it or would I be better off getting a pair of higher ohm headphones first?

 

[shabs1985]

i have the dt990/250's and the e9's make the thumps more wowtastic when paired with the e7
 
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I have a pair of DT990/250s and the E7. Will this make a noticeable enough difference to justify buying it or would I be better off getting a pair of higher ohm headphones first?

 

[Nalix]

Thanks, just ordered it next day air (student amazon prime is awesome)!

 

[shabs1985]

weird, im starting to get crackling when watchnig youtube videos. when i watch something in 1080p, the sound coming from the unit crackles and dies aftre 2 seconds. i have to replug the usb to get sound again  (only for certain videos e.g. http://www.youtube.com/watch?v=ERhxmzQR6xA).
btw i have the e7 with the front panel made of fully glossy plastic :?
http://anythingbutipod.com/2010/03/fiio-e7-headphone-amplifierusb-dac-review/