[JamesFiiO]

Quote:

I can also hear tha annoying noise, also just between 9.00 and 15.00, and it´s quite disturbing for me 

Will it be the rub between the knob and the front panel? the potentionmeter is made by Japanese Alps which is the best we can buy!

 

[mbiker]

I´m afraid it´s not the rub, the noise is the same when I take off the volume knob and turn the potentiometer directly with my fingers

 

[shabs1985]

is the dock faulty or the e7. when i reconnect everything without docking it works and when i dock after doing this things go back to normal. after i while the right channel will turn off again. i have to repeat this to get the channel working again. :?
edit: what i mean by without docking is connecting the dac to the amp through the 2.5mm link
Quote:

I think it could definitely be a quality inspection thing. Some of you may know I am on my second unit; the first one had a faulty dock and caused me to lose the left channel. My new one works perfectly in all connections; although admittedly I have been babying my E7/E9 in fear of something happening again.

 

[shabs1985]

hi why does my sound keep turning off on my right channel when the dac is docked? the sound is better when it is docked, but the setup works flawlessly when not docked.

 

[shabs1985]

which was faulty the e7 or the e9? which did u send back? this sucks
 
Quote:

I think it could definitely be a quality inspection thing. Some of you may know I am on my second unit; the first one had a faulty dock and caused me to lose the left channel. My new one works perfectly in all connections; although admittedly I have been babying my E7/E9 in fear of something happening again.

 

[Jack C]

In Riku's case it was a faulty dock connector on the E7. If you buy chance got your E7/E9 from us, we can exchange it for you.
 
Jack

 

[Mad Lust Envy]

Who listens to music while constantly adjusting the volume pot anyway? Set it and forget it, at least for my case.
 
I don't have any issues with mine whatsoever. I had an issue when I first used the 3.5mm input, but it was because I didn't plug my headphone in all the way.

 

[shabs1985]

no, i got it from pjbox.co.uk

 

[Oddworld]

Yea, its not really a "problem" just an annoyance. I tend to set the volume and forget it.
 
Jack I was wondering, can you explain the partnership between Micca and Amazon? If I buy something through Amazon (through Micca), am I actually buying from Micca or Amazon?
I don't have any problems with anything bought through you, I'm just curious how it works

 

[Mad Lust Envy]

Kind of interested myself as I bought my E9 through Micca's Amazon store.

 

[Jack C]

We are actually the seller even though you purchase through Amazon.com. It's kind of like eBay in a way, but the integration is much tighter, the requirement for customer service level is much higher, and generally a better purchase experience for the customers.
 
 
On a different note, that if you bought a FiiO E7 from Micca Store, we are giving out free E7 screen protectors, details here:
 
http://www.head-fi.org/forum/thread/513411/micca-store-fiio-e7-e9-headphone-amplifier-bundle-for-199-95/60#post_7110905
 
Jack

 

[shabs1985]

 
hi could you tell me  why my right channel becomes silent when i dock the e7 /e9? i sent an email today to pjbox.co.uk,
 
[size=inherit]

Hi, i spoke to you earlier today about an issue with the fiio e7 and e9 bundle i recieved yesterday when they are docked and only when they are docked. initially, the right channel unpredictably became silent when they are docked. this is frustrating when i am listening to something and having to reseat. currently each time i reseat i am not getting any sound from the right channel. i have tried different headphones and it is not the headphones that are causing this issue. when i connect everything without docking it works ok but the clarity of the sound when docked is much better imo. i asked about the RMA procedure and i was told that new stock will be coming in on the 20th decemeber. i would like a replacement to both units. as i dont have another e7 or e9 i cannot test which unit is faulty when docked (problems only occurs when docked). i purchased the bundle so that they could solely  be used whilst docked and at the moment i am not happy with my purchase due to this fault. what can be done about this? hopefully something can be done about it

[/size]

 

[JamesFiiO]

Quote:

 
hi could you tell me  why my right channel becomes silent when i dock the e7 /e9? i sent an email today to pjbox.co.uk,
 
[size=inherit]

Hi, i spoke to you earlier today about an issue with the fiio e7 and e9 bundle i recieved yesterday when they are docked and only when they are docked. initially, the right channel unpredictably became silent when they are docked. this is frustrating when i am listening to something and having to reseat. currently each time i reseat i am not getting any sound from the right channel. i have tried different headphones and it is not the headphones that are causing this issue. when i connect everything without docking it works ok but the clarity of the sound when docked is much better imo. i asked about the RMA procedure and i was told that new stock will be coming in on the 20th decemeber. i would like a replacement to both units. as i dont have another e7 or e9 i cannot test which unit is faulty when docked (problems only occurs when docked). i purchased the bundle so that they could solely  be used whilst docked and at the moment i am not happy with my purchase due to this fault. what can be done about this? hopefully something can be done about it

[/size]

Sorry for the problem!
 
Please will you help me plug the E7 into the dock, and make sure it is reliable connect!

 

[JamesFiiO]

Our engineer just tole me that it may also cause by the 3.5mm line out jack! please plug/unplug the 3.5mm line out socket again!
 
There are a switcher inside the socket to bypass the headphone output when using adjustable line out!

 

[shabs1985]

hi. the 3.5mm line in is always unplugged when the e7 is docked. same problem. apart from this issue, very clean sound from the combo, first time venture into amps but experience marred by right channel silent when docked
 
Quote:

Our engineer just tole me that it may also cause by the 3.5mm line out jack! please plug/unplug the 3.5mm line out socket again!
 
There are a switcher inside the socket to bypass the headphone output when using adjustable line out!