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You also may not be using the right cables keep that in mind. Perhaps the other cables you use are charge only and dont have data capabilities. This happened to another fellow. But if you tried a few cables then that probably doesnt apply to you
Right click on E17 in device manager and uninstal drivers
If that doesnt work. Soft reset and hard reset the E17 and try again
WARNING: only uninstal driver if it speciically says E17. Doing so for any other can wreck your computer
Right click on E17 in device manager and uninstal drivers
If that doesnt work. Soft reset and hard reset the E17 and try again
WARNING: only uninstal driver if it speciically says E17. Doing so for any other can wreck your computer