Hi,
I've been a fan of Fiio for some time and the E10K has worked great for me for years. Because of this, I bought a BTA30 Pro when I was looking to make the switch to wireless headphones. I am using Sennheiser PXC 550-IIs and first had some crackles and pops when first using the aptX LL codec with the BTA30 Pro, but a firmware upgrade to the 1.12 version seems to have fixed those issues.
Unfortunately, even after the firmware update there seems to be a noise gate active or something that causes a “cut off” of quiet sounds. It is very noticeable when watching quite scenes in movies or during streams with quiet BGM. I’ve read that this is a power saving feature on some bluetooth transmitters, but I would not expect this to be the case for a hi-fi bluetooth transmitter.
I have plugged the BTA30 Pro into my PC via the USB cable and tried all the bluetooth codecs my headphones support, the noise gate is always there. I have also tried the Sennheiser headphones directly on my phone and connected my bluetooth Jabra headphones to my PC via a dongle to check those components and they are not the cause of the issue. As a last check, I connected the Jabra headphones instead to the BTA30 Pro and the noise gate is present here as well.
I did some research online and found a reddit thread where one user commented this:
“When using BTA30 with firmware up to version 1.1 (or BTA30 Pro with stock firmware), it will apply a noise gate on coaxial and optical inputs that mutes audio when it gets too low (e.g. quiet scenes in movies). Upgrading to the latest firmware version 1.12 beta as of the writing of this reply solves such problem.”
This scenario is a bit different as this is about just the BTA30 and my input is via USB, but it is also about the noise gate, which the firmware update unfortunately didn’t solve for me.
My question is, is
@FiiO or anyone here aware of this issue and knows a fix for it? Is it a hardware issue, or is this something software could solve?
Frankly, as much as I think the sound quality is great otherwise, having the noise gate cut in and out makes the listening experience not enjoyable for me and I might have to return the BTA30 Pro if there is no fix for this.
Thanks all.