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I always do a factory reset after an update. Mine scanned the card and internal memory.@Paul - iBasso So I upgraded to the new firmware and I had to rescan my music in the mango app on android and the mango app keeps crashing part way through the scan so I don't have all of my music now. I have restarted the dx220 a few times now and it hasn't fixed it.
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It is only when scanning the SD card. Internal works fine. I tried with the Hiby app and it works fine so must be something with the Mango app.
I always do a factory reset after an update. Mine scanned the card and internal memory.
I hate to suggest this - but you may want to consider erasing, reformatting, and reloading your SD card. Could be that there is some kind of corrupt data or files/folders that the system is puking on now...Factory reset didn't help the issue. Mango app still quits after about 20% of an SD card scan.
I hate to suggest this - but you may want to consider erasing, reformatting, and reloading your SD card. Could be that there is some kind of corrupt data or files/folders that the system is puking on now...
Just a thought.
Good Luck,
Tim
I understand and don't disagree. But if taking those steps eliminates the problem it will save the frustration and wondering of why it is acting that way.I have thought of this and that is the next step actually but it is weird that it is only the mango app that is having issues with it not hiby music. I would think if it were a corrupted file both apps would have issues with it.
Did it worked previously on old software? Could be a tagging issue - oversized album art or invalid characters
1. I am having a similar issue with album art labeled cover.jpg. I tried to resize in photoshop to 800 x 800 and still the Mango OS will not recognize after a rescan. What is the file size limit in Mb?If you have issues or suggestions you can post them here and tag me. I will normally get an email notification and I can send that to our software team. Please do not PM me here as that is slow and it takes time for me to get back to you using that method.
We have Over The Air (OTA) updates as well as Local, for downloading the firmware from our site and placing that download (without unzipping) to a micro sd card.
Most importantly, we want everyone to enjoy the music.