If you have issues or suggestions you can post them here and tag me. I will normally get an email notification and I can send that to our software team. Please do not PM me here as that is slow and it takes time for me to get back to you using that method. We have Over The Air (OTA) updates as well as Local, for downloading the firmware from our site and placing that download (without unzipping) to a micro sd card. Most importantly, we want everyone to enjoy the music.