As many of you may be aware, a lockdown is in place in the Shenzhen area in order to control an outbreak of the Omicron variant of the SARS-CoV-2 virus. We expect restrictions to be loosened next week, but until then, operations at our factory in Dongguan and our sales/distribution offices in Shenzhen are substantially impacted. Please feel free to contact us, as we will continue to provide customer service as best as possible. Open support tickets and orders made within the last few days, however, will be compromised and processing speeds will be significantly slowed. Apologies for the inconvenience.