[Leo]

Well FedEx has struck again - shipping from Chicago to SoCal - they estimated arrival for Friday (shipped from MusicDirect on Monday) and once again they failed. Lodged a complaint that their estimates are off for shipping. Last time I order from MusicDirect as they only use FedEx and charge an obscene fee for better shipping via FedEx.

 

[Haden2866]

Well FedEx has struck again - shipping from Chicago to SoCal - they estimated arrival for Friday (shipped from MusicDirect on Monday) and once again they failed. Lodged a complaint that their estimates are off for shipping. Last time I order from MusicDirect as they only use FedEx and charge an obscene fee for better shipping via FedEx.

Patience, Grasshopper. First thing you learn is that you've always gotta wait.

 

[Leo]

Patience, Grasshopper. First thing you learn is that you've always gotta wait.

Oh I have patience. But it’s been a trying week at work, so getting a faulty unit, having to ship it back, and then waiting. No fun, but oh well. And then no idea if the new unit will have the same issue. So patience is a little thin.

But let’s keep it on topic. I’ll read others reviews of their units.

 

[rezakhalvati]

Shucks. I don't like to complain, but I had to return the first DFC because the connector wiggled and the unit rattled internally. Now I have the wiggle with a second one. What gives here? I really am not sure what to do at this point. I don't know if the wiggling is going to be fatal at some point.

Mine is little loose also. I wonder if their initial batch was bad or if it’s ok for them to be like that... ??? It seems to sound ok, but the sound cuts out with a couple of songs off Todal at louder volumes. Not sure if that’s because of Tidal or the DFC. ??

 

[Tenashus1]

Mine is little loose also. I wonder if their initial batch was bad or if it’s ok for them to be like that... ??? It seems to sound ok, but the sound cuts out with a couple of songs off Todal at louder volumes. Not sure if that’s because of Tidal or the DFC. ??

I was told through Amazon that an Audioquest rep said the wiggling was a defect. That's what I was told. All I know is that my DFR and DFB are built rock solid with no movement of the usb connector.

 

[rezakhalvati]

I was told through Amazon that an Audioquest rep said the wiggling was a defect. That's what I was told. All I know is that my DFR and DFB are built rock solid with no movement of the usb connector.

Thank you for that information. I think I will be returning mine then.

 

[Hifiearspeakers]

I’m definitely having issues with my Cobalt or Tidal. I’ve selected MQA quality and my Cobalt light is green instead of purple. It’s only giving me CD quality. I don’t know if the problem is the Cobalt or Tidal. But I get better sound with the same track upsampled through my music player, KaiserTone.

In fact, it doesn’t matter what quality I choose, it’s always green.

 

[Wheel Hoss]

I’m definitely having issues with my Cobalt or Tidal. I’ve selected MQA quality and my Cobalt light is green instead of purple. It’s only giving me CD quality. I don’t know if the problem is the Cobalt or Tidal. But I get better sound with the same track upsampled through my music player, KaiserTone.

In fact, it doesn’t matter what quality I choose, it’s always green.

Do you have Bit Perfect on?

Also in Tidal you have to select Built-in (not system controlled) in streaming settings (or select the device—for me Mojo).

 

[HiFiGuy528]

I own every model of DF so I will likely get the DFC and make a video on the entire line.

 

[nick97]

https://www.google.com/amp/s/www.cn...l-converter-the-cure-for-the-bluetooth-blues/

Some more impressions rolling in

 

[Hifiearspeakers]

Do you have Bit Perfect on?

Also in Tidal you have to select Built-in (not system controlled) in streaming settings (or select the device—for me Mojo).

I was just using my iPhone, so those options aren’t applicable.

 

[Haden2866]

https://www.google.com/amp/s/www.cn...l-converter-the-cure-for-the-bluetooth-blues/

Some more impressions rolling in

Keep 'em coming

 

[rezakhalvati]

I’m definitely having issues with my Cobalt or Tidal. I’ve selected MQA quality and my Cobalt light is green instead of purple. It’s only giving me CD quality. I don’t know if the problem is the Cobalt or Tidal. But I get better sound with the same track upsampled through my music player, KaiserTone.

In fact, it doesn’t matter what quality I choose, it’s always green.

UPDATE: I just called Crutchfield (where I bought my Cobalt from online) and told them about the wiggling issue. Not only are they emailing me a prepaid return label, “they” also “offered” to test the replacement unit before shipping it to me (to make sure there is no wiggle). I am SUPER IMPRESSED by their really amazing (and super nice and professional) service! Hopefully the new unit will be perfect.

 

[jnorris]

UPDATE: I just called Crutchfield (where I bought my Cobalt from online) and told them about the wiggling issue. Not only are they emailing me a prepaid return label, “they” also “offered” to test the replacement unit before shipping it to me (to make sure there is no wiggle). I am SUPER IMPRESSED by their really amazing (and super nice and professional) service! Hopefully the new unit will be perfect.

That is nice of them! I can't help but wonder if they're getting tired of fielding this complaint. Audioquest screwed this one up badly - poor manufacturing, compatibility issues, and incorrect user manuals on a $300 product are totally inexcusable.

 

[Hifiearspeakers]

UPDATE: I just called Crutchfield (where I bought my Cobalt from online) and told them about the wiggling issue. Not only are they emailing me a prepaid return label, “they” also “offered” to test the replacement unit before shipping it to me (to make sure there is no wiggle). I am SUPER IMPRESSED by their really amazing (and super nice and professional) service! Hopefully the new unit will be perfect.

Crutchfield is great! I have always liked them.