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Dragonfly COBALT vs.............Discussions

Discussion in 'Portable Headphone Amps' started by Condocondor, Jul 8, 2019.
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  1. technobear
    In the meantime, there is the Hifimediy S2 for $89:

    https://hifime.uk/S2-DAC

    No automotive paint job but still an ES9038Q2M and with an added optical input too and you can buy 3 for the price of a Cobalt. I wonder how they compare.
     
  2. jnorris
    I've not seen that happen either, but hope springs eternal...
     
  3. Haden2866
    +1
     
  4. nick97
    I'm loving my new Cobalt a ton but one weird thing that it's been doing is it seems to sound much better coming out of my laptop than my ipad with better volume to boot. And listening to Spotify on the same settings it lights up blue from the laptop and green from the iPad, think there's any reason for this?
     
  5. Tenashus1
    Hi def on
    The LEDs seem to match well for me on TIDAL, but on Qobuz hi def shows green or sometimes white/very light blue (?).

    The Qobuz LEDs really puzzle me.
     
    Last edited: Jul 18, 2019
  6. jnorris
    I hope this LED issue isn't indicative of a lack of quality control or even insufficient pre-production testing. If the hardware is OK this may be fixed with a firmware update...assuming Audioquest is paying attention.
     
  7. megabigeye
    I really think somebody should email AudioQuest about it. The only way to know for certain is to ask.
    I'd do it myself, but I haven't got the DFC yet.
    Like I said, they may not even be aware of the problem yet.
     
  8. Tenashus1
    Shucks. I don't like to complain, but I had to return the first DFC because the connector wiggled and the unit rattled internally. Now I have the wiggle with a second one. What gives here? I really am not sure what to do at this point. I don't know if the wiggling is going to be fatal at some point.
     
  9. Tenashus1
    I did email them. I also emailed them about the wiggle and rattle in my first unit. Now I get the wiggling on my newly received one. Potentially problematic? I don't know quite what to do at this point. The DFC sounds quite good. Somewhat smoother perhaps than the Red. ?
     
    Last edited: Jul 18, 2019
    megabigeye likes this.
  10. jnorris
    I think it's definitely problematic. Wiggles and other inappropriate motion can cause internal wear which could cause failure in the future. This is a $300 unit, quality control should be much better. Can you spell "R-U-S-H-E-D--T-O--M-A-R-K-E-T"?
     
  11. Tenashus1
    Should I go for try #3? Hum. Disappointing.
     
    Last edited: Jul 18, 2019
  12. jnorris
    I don't think you should have any doubts about your $300 purchase. Return it and demand that someone test the replacement unit for fit, finish and LED colors. If they can't do that demand your money back and buy something else.
     
    rezakhalvati and Wheel Hoss like this.
  13. Tenashus1
    I would agree. Thanks for your input.
     
  14. megabigeye
    What was their response?
    I think if I were in your shoes I'd contact them again to tell them you have the same problem on the second unit. Then, depending on their response, I'd be inclined to return it for a refund and wait till there's a second manufacturing run and the kinks have hopefully been worked out.

    Also, as somebody that worked for a decade in customer service, please don't demand anything. Demanding rarely gets you anything more than you would get by asking politely, it just makes the service person's job more unpleasant. And if there's a manufacturing problem, they're already way, way more stressed and upset about it than you are.
     
    Last edited: Jul 18, 2019
    rezakhalvati likes this.
  15. jnorris
    True...don't demand, but don't let yourself get walked on. This level of quality control is unacceptable so you're standing on solid ground.
     
    megabigeye likes this.
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