Don't be shy, contact us directly with problems with your FiiO!

Discussion in 'FiiO' started by joe bloggs, Mar 2, 2015.
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  1. tomelevation
    ...yes, I updated to 1.5.6 first.
     
  2. seanyc4
    Thank you, this has fixed the problem.
     
    May I ask you another question?
     
    Im having some difficulties managing playlists. For example when I make a playlist on my PC I cannot just copy the playlist to my FiioX3 because it has the drive letter. For example D:/music/
    So it doesnt work on the X3. I have to open the playlist file in Notepad and edit the D;/ away. This is very time consuming for large playlists. Is there a better more efficient way of managing my music playlists?
     
    Kind regards
     
    Sean,
     
  3. FiiO
    Dear seanyc4,
    You may try the instruction from this link for help: http://www.fiio.me/forum.php?mod=viewthread&tid=41783&extra=page%3D1
    Best regards
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  4. seanyc4
    Thank you so much, this worked perfectly!
     
  5. marks5610
    Why is it that on a Fiio Page it is all about  headphones, I have a problem with my X7 only three months old  just packed  up and wont start!
     
    Anyone got any suggestions as  I don't seem to get answers form anywhere, especially the company I bought it off, seems they are not interested once they have the money! Worked fine for three months amazing in fact, but not impressed it died after only 3 months and no way of addressing the problem.
     
  6. FiiO
    Dear marks5610,
     
    Sorry to hear about that. What's wrong with your X7? 
    What to try if the FiiO players (X1 2nd gen/X1/X3/X5/X3 2nd gen/X5 2nd gen/X7/M3) cannot be turned on or freeze: http://fiio.me/forum.php?mod=viewthread&tid=40697
    You can also send email to support@fiio.net about that.
     
    Best regards
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  7. Cal81
    I have an X3 II and created a playlist using M3U Dropper, following the instructions that FiiO supplied.  I created lists using both TF1: and A: as the destination drive and placed the playlist in both the root of the SD card and then in a folder called Playlists. With the file in the root, the Playlist category from the menu couldn't find the playlist and , of course, it couldn't be located manually.  I could find the file when it was in the Playlist folder using Browse Files list and it did play the way that it was supposed to.  While I can certainly dump a bunch of playlist files into that folder and find and use them, the question is why can't they be seen directly from the Playlist category list?
     
  8. FiiO
    Dear Cal81,
     
    Sorry, the external playlists are not avialable from category.
     
    Best regards
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  9. Cal81

    Understood. So only internal playlists which have to be tediously created one song at a time will be seen from Category.  I'll stick with generating the external lists.
     
  10. andrew06
    Please do something about the pairing with RM1 on the X5iii. Everytime I pair mine, it scans my bluetooth speaker first, which takes an awful lot of time if the speaker isnt turned on. Please code the pairing ao that it scans the inpu devices first before the speakers. Thanks!
     
  11. FiiO
    Dear andrew06,
     
    The RM1 can pair your bluetooth speaker but not the X5III even when the  bluetooth speaker is turned off? 
     
    Best regards 
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  12. Raul07
    About a year ago I purchased a Fiio X1 first gen and I've used it with great pleasure. Since last week there is a problem: all of a sudden the player no longer supports flac-files. I didn't change anything. How can I solve this?
     
  13. FiiO
    Dear Raul07,
     
    You may do a factory restore and update the firmware again to see whether it helps?
    FW2.0: https://www.dropbox.com/s/ns2hvzrsu8szxtd/X1-FW2.0.zip?dl=0
    How to update the X1: http://fiio.me/forum.php?mod=viewthread&tid=39947&extra=
     
    Best regards
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
  14. Raul07
    Thank you for your reaction. I did what you asked but the player still doesn't support flac files and, even worse, no mp3 files either. It looks like only wav-files are supported. Should I go back to firmware 1.1?
     
  15. FiiO
    Dear Raul07,
     
    Have you also tried another TF cards to see whether it help?
     
    Best regards
     
    FiiO Stay updated on FiiO at their sponsor page on Head-Fi.
     
    https://www.facebook.com/FiiOAUDIO https://twitter.com/FiiO_official http://www.fiio.net/fiio http://fiio.udesk.cn/im_client/?web_plugin_id=24494&group_id=47899&language=en-us
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