Originally Posted by sashokv36 /img/forum/go_quote.gif
OK, here you go.
1. Depends on what you mean by "factory restore". If this means returning back to original firmware, then I think that this is not possible via system settings or any other way - at least if I am to believe your own web site. In system settings there is just "reset factory defaults" option, which, according to user manual, resets all settings to factory defaults. I have not changed them anyway, at least in last few months when problem developed itself.
2. Yes, player unlocks and stops playing without pressing any buttons. This mostly happens during hikes, but can happen as well when player stays quietly on my desk. This happens on different types of music, though lately I mainly listen to FLAC files ripped from my own CDs (i.e. 16 bit/44.1 kHz). File length can be anything, short or long - there is no obvious dependency on file length. When player unlocks and playing stops, I see normal screen with album artwork and rest of the data that appears there during normal playback or when I stop playing myself.
3. Player becomes very warm during playback (and anyway I cannot listen to the music when player is being charged). This refers to playback inside the room. When I am hiking, it's fairly cold outside (about 0 Centigrade or so) and I cannot notice whether it is very warm, as I am wearing gloves and carrying it in my hands. If I put it in my pocket, music stops almost immediately.
4. As I reported earlier, I am using 2 microSDXC Sandisk 200 GB cards, which are rated at 90MB/sec read speed. I do not have any other spare cards of reasonable capacity (I guess I have one old 8 GB card) and I am not willing to invest another 60 - 70 CHF into something that I likely will never need just for the sake of checking.
Dear sashokv36,
Thank you for your feedback.
1. Yes, I mean the 'reset factory defaults' option. You can try this but if you don't want you can not do this as well.
2. Could you please check whether the 'supports in-line headphone control' option from system setting is on? If yes, please turn it off to see whether it helps?
3. For the temperature of the product, not sure whether it is because of the battery issue. If you are capable to dissassemble the product, maybe you can check whether it is swollen now.
Best regards
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