With all my respect. Obviously, something went wrong with the Poly. We, the users, are not happy. A product has to be attractive by Itself. We need to feel the desire of purchasing and having the product. You guys at chord can justify your decision, but that is the point, you shouldn't be justifying and explaining anything if the whole package (device, features, price) was right. I understand there is a state of the art technology involved. I also understand there are much, much more expensive audio equipment out there. The problem, in my opinion is that the Poly was targeted to the wrong user segment. You can reply to me and say how wrong I am, but the truth is that the Poly hasn't created the same impact and excitement as the Mojo.
Perhaps if a similar product was created as an add on for the Hugo with the same price as the Poly, it would have been an instant success. If you think about it, the add on would have been a fraction of the price of the Hugo.
Probably the problem is not the Poly, the problem is many of us, including myself. The average guy, with average money, with a huge love for audio. Probably the problem was targeting the Poly to the average guy, like me.
If you need to explain and defend the Poly, something just went wrong. Don't you think?