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Chord Electronics ☆ Poly ☆ (wireless & microSD module for Mojo) ☆★►USEFUL INFO on 1st PAGE!!◄★☆

Discussion in 'Portable Source Gear' started by Matt Bartlett, Jan 5, 2017.
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  1. Amberlamps
    I think it's time to change your Job, letting you take days off whilst everyone else is working and then makes you work on the 2nd of January.

    I would write to my MP about that, as the 2nd of January is a dedicated hangover recovery day.
     
  2. scook94
    Nah, a day off in late summer is far more useful to me than a day off in the depths of winter.
     
  3. Daniel Johnston
    I use soundirok for iOS.
    I use cantata on iMac.

    My situation is a little different, I suddenly lose the same couple albums and have to delete all the index files and rebuild them.
     
  4. aLoopt
    @Matt Bartlett - I just ran into this issue when trying to connect to my poly via bluetooth for the first time. I'm running on a pixel 2 on android pie / 9. Frajavcar's workaround worked for me after i got a friends iphone and paired my poly using his phone. After unpairing his iphone and connecting the poly to my pixel i'm now able to stream music via bluetooth. Seems like a bad bug that should probably be on your guys's radar if it wasn't already :)

    I'd be happy to detail more solid steps to repro if needed.
     
  5. Matt Bartlett
    Thanks for letting me know.
    Can you try changing the Bluetooth PIN code in Poly to something other than 000. Then try reconnecting on your phone again using the new PIN code ( you might have to delete the old connection first ).
     
    Chord Electronics Stay updated on Chord Electronics at their sponsor page on Head-Fi.
     
    https://www.facebook.com/chordelectronics https://twitter.com/chordaudio http://www.chordelectronics.co.uk/
  6. Vyyy
    @Matt Bartlett may i ask if you have any update to my problem regarding playlists? Please note that i attached pictures at my latest post from two days ago.
     
  7. Matt Bartlett
    I don't have an update yet but I have passed this over to the software team to review and come back to me. I'll let you know as soon as I have some answers.
     
    Chord Electronics Stay updated on Chord Electronics at their sponsor page on Head-Fi.
     
    https://www.facebook.com/chordelectronics https://twitter.com/chordaudio http://www.chordelectronics.co.uk/
  8. Vyyy
    I am such happy and thankful for chord products and the same for the support which is wonderful. Thank you Matt. I think i have commited my self to stay with chord products all my life.
     
  9. aLoopt
    Hey Matt,

    Changing the Bluetooth pin to a unique 4 digit passcode (not 0000 or 1234) did not solve the issue. I’m noticing that the p status is not switching over to a purple light when trying to connect to poly with my pixel via Bluetooth.

    Now that I’m home I’m able to do a bit more testing with my iPad. The workaround noted above appears to work by having Spotify on both my iPad and pixel. I can trick poly by opening a connection with the iPad, then while it’s open (p status blinking purple) I switch over to using Spotify on my pixel and disconnect the connection with my iPad. I can then swap to tidal for example and continue with the Bluetooth connection open on my pixel.

    I hope this is an easy fix or can at least be repro’d at your offices.
     
  10. Matt Bartlett
    Ok we have the PIxel 3 here and we can see something similar but changing the pin code fixes the problem. We don't see to get the same issue on other Android devices though.We will run more tests but please if you find anything out please let me know. You can PM me if you prefer.
     
    Chord Electronics Stay updated on Chord Electronics at their sponsor page on Head-Fi.
     
    https://www.facebook.com/chordelectronics https://twitter.com/chordaudio http://www.chordelectronics.co.uk/
  11. Vyyy
    Update.
    I have tested Gofigure and my Poly with Iphone 6S and playlists works perfect. I will test today on different android phone.
     
  12. Frank N Furter
    Didn’t get one with mine :frowning2: didn’t even come
    with a printed manual.
     
  13. GreenBow
    Are retailers selling Polys which come with software 2.0 on them?
     
  14. miketlse
    If not, they have instructions to update the software before you leave the shop.
     
    carapau likes this.
  15. GreenBow
    OK. That sounds promising.Thank you.
     
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