Absolutely no sarcasm here, brothers, I also foresaw the logics of 0000 in factory reset during the update, I appreciate any help! It's just crazy frustration that now I just look helpless at it ..I also deleted poly from BT in my phone...I don't know what else to do. I apologise if it came through as sarcasm, I promise it was not! I also slept only 3 hours last night and today am like a zombie at work with the only outcame of ” loosing” my Poly... I trust I'll fix it somehow, all of us.