Did you know that Steve Jobs got heavily criticised for sending to an owner of iPhone 4 phone the message: "Just avoid holding it in that way", instead of maybe writing "Gripping any phone will result in some attenuation of its antenna performance with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your Phone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases." ?I am not seeing how what you posted is relevant at all.
I am tired of seeing people go on complaining about WiFi and other design choices for Poly or any other product. If you are not happy with something to such an extent that you keep posting about it just don't buy the product.
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Customer service matters! I would rather understand the technical background of a decision or search for fixes, instead of listening to a suggestion like "just don't buy the product".
@ Mandrei Sorry I hadn’t answered you I thought I’d covered that point enough about choosing 2.4 GHz but your asking about dual band and why didn’t we that is simple - Circuit Board space and the component leadtime for dual devices was in excess of thirty six weeks for the volume we require that would have pushed out our launch to well into 2018. For some thing that would not have helped the performance in our application would have been Daft.
It makes sense your decision and I appreciate the answer. This feature is not a deal-breaker for me; it's just that it would be good if someone would mention this from the start, as it would not raise further questions related to the 5GHz WiFi networks propagation indoors which is debatable (or in practice it does not really affects the majority of users).
I look forward to see the iPhone application being released and then I'll jump in buying a Poly.