Thenewguy007
Headphoneus Supremus
- Joined
- Jun 22, 2013
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Thank you @cj3209 for your timely and brilliant suggestion that I was able to a PayPal dispute before it was too late, and I eventually got my money back from PayPal.
Now, the unacceptable part:
Metrum Acoustics had finally replied, after I have started the PayPal dispute and wrote them the "ultimatum" (which I have shared earlier on this thread), with a short line saying that "later this week we do the refund".
At first I was excited of the prospect of an amicable closure, only to realize that the "later the week" time-frame coincided with the deadline PayPal had given Metrum Acoustics to sort it out. The fact that Metrum Acoustics did nothing implied that they had intended to wait it out to see if my dispute case would fail.
So, it has become clear to me that right from the onset, Metrum Acoustics had orchestrated the return of the product without the intention to refund the money.
Thank goodness for PayPal.
You should still email Cees & ask him to refund you the original shipping cost as well. If they finally do get around to your case, they might actually refund you.