I am a little confused about which company to go with and which product to order. I play on a worship team at church with some great players and sit in from time to time with a band in clubs. I was so pumped about 1964 ears and the V-6, I know people who have 1964 IEM'S and have heard and read great things about the customer service. So, I was sold on the V-6, until I emailed 1964 twice and called them several times. The 1964 customer service rep had very short answers to my questions. Since, I am a guitar player, I ask about the setup of the V-6, such as, are there Low Mid, High Mid drivers in the product ....and so on and so on. Totally disappointed in the non-helpful responses to all my questions. Same way with the emails, I received very short generic answers to my questions from 1964 Ears. So, I called Alien Ears and the guy was very helpful. We talked about the G-10, which has a bass driver, Low Mid Driver, Mid Driver, High Driver and a tweeter. He was so helpful, that I am totally confused now about which company to go with.
So here is my question. I am confused about all the great customer service reviews, Im reading about 1964 because I did not experience that? I am also confused as to which is a better IEM, the 1964 V-6 or the Alien Ear G-10. To be honest I don't know a lot about IEM's or either one of these companies, other than what I have experience so far with customer service from both companies? I would really appreciate any help and advice anyone can give me? Thanks in advance and I look forward to hearing everyones response.