Hello everyone,
We thought it was important to clear the air on a few subjects, including a little bit about who we are.
We are a family operation, and we mean that quite literally. Paul Berg is the founder of digiZoid and the developer of SmartVektor technology, and is an accomplished electrical engineer. His wife Cindy is in charge of customer service, and is the "voice" behind the emails that thoughtfully answer so many questions each day. I, Karen (who many of you know as MizMoxie), am their daughter, and I am head of marketing as well as a biomedical engineer. Some of you have seen the thank you cards delivered with the RMA'd ZOs, so now you can say you have a card signed by an entire company!
All of us here have been working tirelessly to satisfy your desires for a convenient, affordable, but above all, quality device that gives you a powerful listening experience. Thanks to all of your feedback and input, we have made new strides in this cause. We have offered LOD capability, very low noise, and volume adjustment. But with the most recent as-yet-unreleased revision, we are adding a new high gain mode that offers all the power of the original ZO for the power-hungry cans.
If you have not received a notice of shipment as of Nov. 23rd, then you will be receiving a ZO2 with this latest feature. Please keep in mind we are a small company with limited resources, and we are working to ship this version shortly.