[Toxic Cables]

May I ask what is the current time estimate for an order? Thanks.

 
Quote:

X2

 
 
Really depends on what you want, we also have cables in stock ready to ship. We shipped just over 150 orders out Tuesday, so backlog is clearing up. i sent out despatch emails to everyone who's cables shipped and will be doing this with every order from now on.

 

[M42a]

   
 
Really depends on what you want, we also have cables in stock ready to ship. We shipped just over 150 orders out Tuesday, so backlog is clearing up. i sent out despatch emails to everyone who's cables shipped and will be doing this with every order from now on.

 
What cables do you have in stock at the moment?

 

[NzAudezey]

Hi Guys,
 
Found this and thought it might be relevant to some questions i've seen around Burn in, i found it really interesting!
 
"As with all audio components, audio cables require an adjustment period. This is often mistakenly referred to as “break-in”. However, break-in is properly used to describe a mechanical change-engines break-in, loudspeaker and phono cartridge suspensions breakin. A cable’s performance takes time to optimize because of the way a dielectric behaves (the way the insulating material absorbs and releases energy), changes in the presence of a charge. Cables will continue to improve in sound or picture quality over a period of several weeks. This is the same reason amplifiers, preamplifiers and CD players also require an adjustment period. The key difference between “adjusting” and “breaking-in” is that things don’t “un-break-in”, however, electrical components do “unadjust”. Several weeks of disuse will return a cable to nearly its original state.
 
The run-in time is essentially the same for all cables. However, the apparent need for run-in varies wildly. As with amplifiers and other components, the better the cable, the less distortion it has, and therefore the less there is to cover up the obnoxious distortion caused by being new. Since human perception is more aware of the existence of a distortion than the quantity, the better the cable, the worse in some ways it will sound when new, because the anemic forced two-dimensional effect reulting from being new will not be ameliorated by other gentler distortions. Please be patient when first listening to any superior product." - Audio quests Cable Theory

 

[craigp]

  Really depends on what you want, we also have cables in stock ready to ship. 

 
I placed an order on the 15th April for a cable that I understood to be in-stock (i.e. the "Availability" figure was in double figures).
 
Nothing has turned up (despite my order showing as "Completed") and after sending an email last week querying this I was referred to your front page where it states there is an 8 week wait time for cables.
 
This is a dishonest way to do business and I am not happy with this response.  If your cables aren't assembled and ready to be shipped you have no right to display "Availability" numbers that are meaningless.
 
Please be honest with your customers!
 
 
Edit:
 
Frank has just informed me that "Availability means available to order, nothing more".
 
If this is the case then it should be "Available: yes/no" rather than a number.  I've never purchased from any other website that tells me "18 items are available" when in reality this means "there are none available, please refer to our home page where it states there is a several week waiting time".
 
Hopefully Frank will either remove this misleading information, or make it clearer on the actual product page(s) that there will be an x week delay even though items are "available".

 

[negura]

   

 
Perhaps the below thread would be more appropriate for this posting, or even better so a private message: 
http://www.head-fi.org/t/656867/toxic-cables-feedback-thread
 
We all wait a significant time on these cables, because yes, they are made to order. I personally think the cables are fully worth it.

 

[craigp]

  Perhaps the below thread would be more appropriate for this posting, or even better so a private message: 
http://www.head-fi.org/t/656867/toxic-cables-feedback-thread
 
We all wait a significant time on these cables, because yes, they are made to order. I personally think the cables are fully worth it.

 
Thanks Negura,
 
I'm not disputing the cables are worth the wait - and I'm happy to do so.  My point is that the site is currently misleading and clearly the cable I ordered was not "available" in any definition of the word.
 
Regarding posting here, I know that many people on this thread will naturally want to defend Frank because he seems to be a nice chap and clearly very talented.  I'm not questioning that though but do think it's important that any other potential buyers are made aware that available doesn't mean available.
 
Hopefully Frank will think about this and realise that I'm not being obtuse.  Maybe then he will choose to rectify the site.

 

[hifimanrookie]

Thanks Negura,

I'm not disputing the cables are worth the wait - and I'm happy to do so.  My point is that the site is currently misleading and clearly the cable I ordered was not "available" in any definition of the word.

Regarding posting here, I know that many people on this thread will naturally want to defend Frank because he seems to be a nice chap and clearly very talented.  I'm not questioning that though but do think it's important that any other potential buyers are made aware that available doesn't mean available.

Hopefully Frank will think about this and realise that I'm not being obtuse.  Maybe then he will choose to rectify the site.

hey graig..welcome to the world of no return
no one is defending frank..no need to..he is a straightforward and honest dude who does honest work...but...we all know to check this thread BEFORE ordering any cable...as its been said couple of times that that avaiability thingie on ebay or his site is a technical one...its just so people can order..if the site would say: no availability, u wouldnt be able to order..simple as that..and all his cables are custom..one more then others (connectors, lenghts, sleeves etc etc) we all know that...and as far i know u get a confirmation mail with indicated delivery date after u order...and if u dont like that deliverydate u can always cancel it at that moment...but we all know NO ONE does that as the cables are really special..

Between U and me...i never check the date on that mail...as i know what i am waiting for...whether 1 month or two..hell..in the past i waited 6months on my Copper Venom RC-8 (sold it already.lolz) , 1 year on my BC amp and 4 months on my Code-X..and u know what....i couldnt be happier with my stuff.

 

[craigp]

hey graig..welcome to the world of no return

no one is defending frank..no need to..he is a straightforward and honest dude who does honest work...but...we all know to check this thread BEFORE ordering any cable...as its been said couple of times that that avaiability thingie on ebay or his site is a technical one...its just so people can order..if the site would say: no availability, u wouldnt be able to order..simple as that..and all his cables are custom..one more then others (connectors, lenghts, sleeves etc etc) we all know that...and as far i know u get a confirmation mail with indicated delivery date after u order...and if u dont like that deliverydate u can always cancel it at that moment...but we all know NO ONE does that as the cables are really special..

Between U and me...i never check the date on that mail...as i know what i am waiting for...whether 1 month or two..hell..in the past i waited 6months on my Copper Venom RC-8 (sold it already.lolz) , 1 year on my BC amp and 4 months on my Code-X..and u know what....i couldnt be happier with my stuff.

 
Thanks for that.  Perhaps something went wrong with my order then because I only ever received the initial order email and that doesn't indicate a delivery date.  As I mentioned previously my order is showing as "Completed" on the website too.  I had therefore assumed my order was en-route.
 
Interesting point about the availability number being a technical issue though.  Frank told me it meant slightly different things in separate emails last night but did not seem to consider it as being a technical problem.  It's easy to remedy if that's the case though, just add a message like "All cables are built after the order is received.  You may have to wait up to 8 weeks for the cable to be delivered" to the shopping cart page.
 
Frank pointed out that it mentions the 8 week delay on the home page but I don't think I ever visited that page.  Because the specific cable I was ordering was "available" I would not have assumed it applied to my order anyway.
 
@Toxic Cables Finally to Frank, apologies if you took my comments personally.  I do think the current website process is misleading but am certainly not suggesting that this was malicious on your part.
 
Anyway, I think I've made my point and hopefully Frank will consider updating the website somehow to make things clearer for the future.  Customers shouldn't really have to read this entire thread to understand the process 

 

[zephex]

@Toxic Cables  Hey Frank, may I know what the current lead time for an IEM Silver Poison is? The website isn't really clear on this...

 

[longbowbbs]

Toxic Porn for a Sunday morning. Balanced Silver Widow with coffee French Silk sleeving, HD800's, Pulse Infinity DAC, Simaudio Moon Neo 430HA amp, MacMini server, VPI Scout 1.1 Table, Denon DVD-3910 SACD.

 

[Kiats]

Toxic Porn for a Sunday morning. Balanced Silver Widow with coffee French Silk sleeving, HD800's, Pulse Infinity DAC, Simaudio Moon Neo 430HA amp, MacMini server, VPI Scout 1.1 Table, Denon DVD-3910 SACD.

Very nice. simple day for me today. Listening to the LCD 3 and 2 with 4 wire balanced silver venom.

 

[longbowbbs]

 

Toxic Porn for a Sunday morning. Balanced Silver Widow with coffee French Silk sleeving, HD800's, Pulse Infinity DAC, Simaudio Moon Neo 430HA amp, MacMini server, VPI Scout 1.1 Table, Denon DVD-3910 SACD.

Spoiler: Warning: Spoiler!

Very nice.

simple day for me today. Listening to the LCD 3 and 2 with 4 wire balanced silver venom.

 
 

Do you find the Venom pairs well with the Audeze's?

 

[Kiats]

Do you find the Venom pairs well with the Audeze's?

I think so. Excellent extension and nuances.

 

[Kiats]

Apologies. That may have been a little too succinct: the venom completely lifts any veil that may be present in LCD 2. Greater details too. You get better soundstage, and treble extension. The bass is still present but tighter without detracting its organic nature. Love the timbre of strings...

As for the LCD3, the weakness I have always felt is that in going for more treble extension, some of the body of the Audeze house sound is lost. The venom restores back most of the bass while bringing forth the nuances and timbre of the LCD 3.

On the whole, I really like the combo. It makes the LCD 3 easier to live. For me at least. It also takes the LCD 2 further.

And remember: this is just the 4 wire venom... Not the 8 wire venom. So, there's more where this came from.

 

[hifimanrookie]

Apologies. That may have been a little too succinct: the venom completely lifts any veil that may be present in LCD 2. Greater details too. You get better soundstage, and treble extension. The bass is still present but tighter without detracting its organic nature. Love the timbre of strings...


As for the LCD3, the weakness I have always felt is that in going for more treble extension, some of the body of the Audeze house sound is lost. The venom restores back most of the bass while bringing forth the nuances and timbre of the LCD 3.

On the whole, I really like the combo. It makes the LCD 3 easier to live. For me at least. It also takes the LCD 2 further.

And remember: this is just the 4 wire venom... Not the 8 wire venom. So, there's more where this came from.

Noooooo arrgghhh i dont wanna hear this... No.. No.. No.. I wont upgrade my 8wire balanced reference SW22 soon.. No way!!!!