[uelover]

Quote:

support.inc@iriver.com
It was several days before I started getting responses.

 
I emailed to their sales team and got zero response.

 

[toads]

i emailed support@iriver.com yesterday at 1:52pm with many of 'our' concerns....
 
reply received at 5:41pm same day....
 
 
[size=9pt]Hi xxx,[/size]
[size=9pt] [/size]
[size=9pt]Thank you for contacting iriver customer support. [/size]
[size=9pt] [/size]
We are aware of your inquiries and we will provide you with an update as soon as we have them.  If you have any further questions or concerns, please email us back at any time. 
 
[size=9pt]Thanks & Regards,[/size]
[size=9pt] [/size]
[size=9pt]iriver[/size]
[size=8pt]Customer & Tech Support[/size]
[size=8pt]949-336-4540/4541[/size]

 

[kcee]

I emailed to their sales team and got zero response.

Maybe it got shuffled into spam or junk or something. I have that happen from time to time. Esp. if they have a banner or picture in their response or signature. That usually ticks off the spam filter. Maybe they just didn't reply also

 

[czqdtc]

Usually sales don't care. The person who designed it or programmed it might like your feedback

 

[Jeremy1234]

My new 3.5mm RCA cable to connect my AK100 to my Home Hifi System................................

 

 

[purk]

Quote:

My new 3.5mm RCA cable to connect my AK100 to my Home Hifi System................................

 

Why don't use the AK100 as a transport and use optical cable to connect it to your home processor?

 

[Jeremy1234]

Why don't use the AK100 as a transport and use optical cable to connect it to your home processor?

I thought the DAC used on the AK100 is good so think it's better this way.

 

[purk]

Quote:

I thought the DAC used on the AK100 is good so think it's better this way.

DAC is a DAC but the output stage is the key to great sound.  I used to have the ibasso DX100 and its lineout is only good and not great.  I have much better sound connecting it to my Sony STR-DA900ES digital input.

 

[Jeremy1234]

DAC is a DAC but the output stage is the key to great sound.  I used to have the ibasso DX100 and its lineout is only good and not great.  I have much better sound connecting it to my Sony STR-DA900ES digital input.

Moi don't have external dac, maybe l tried out first as AK100 is using Wolfson WM8740 24-bit DAC.

 

[herndonken]

Hi Vinnie, Glad to see you are monitoring this thread!
Just an hour ago, I experienced the same problem here with my RWAK100 and emailed you with additional information. 
I'll try to run the battery down to avoid having to ship the unit back to you, and shall monitor this thread to see if you come up with anything.
Thanks & Bummed as well.
 
Ken

 

[toads]

oh noes...
 

 

[ChrisSC]

two bricked units with the exact same symptoms within a couple days...

 

[ariesq]

Getting nervous now. Just received my RWAK100 last week. So far no problems. Keep us updated if Vinnie is able to to find a solution.

 

[ChrisSC]

Finally was able to drain the battery to see if that would fix it- no luck.  Off to Vinnie's.

 

[jamato8]

I can't see how the 22ohm resistor bypass, since it is in the output discrete circuit would cause any of this. Some sort of strange current draw affecting the rest of the circuit, a change to the ground? I don't know Vinnie but I am sure he will figure it out.