The (new) HD800 Impressions Thread
Dec 3, 2014 at 10:45 AM Post #15,511 of 29,010
   
So, Justin W. is saying that Sennheiser will not honor a warranty, even from an authorized dealer, if you paid less than 90% of $1499.95?  
 
That means no warranty for anyone who paid less than $1349.95 for their HD800.
 
Really?
 
 
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Again, I called Sennheiser yesterday and they said they'd cover it no matter what the price as long as it's from an authorized dealer. If anything, they'd punish the seller. 
 
Dec 3, 2014 at 11:37 AM Post #15,513 of 29,010
  if you dont take bubble bath with your hd800 on, it will live longer than you...


i was just making a point , ive owned two and didn't need any service - they are made well.
 
Dec 3, 2014 at 1:33 PM Post #15,515 of 29,010
My #6954 has tons of hours on them. Dropped. Chips. Worn pads. On a bunch other people's heads and in their hands. Well travelled. Only issue ever was a cable entry point connection that would periodically cut out. It was one of those, it fixed itself things. That was a long time ago and it's not been a problem again.

I assume the underlying question is, does one really need to worry about a warranty? Peace of mind is nice. Saving like, $500 is nice too. Gardenvariety said he called em, so apparently as long as it's an authorized dealer…
 
Dec 3, 2014 at 2:36 PM Post #15,516 of 29,010
   
So, Justin W. is saying that Sennheiser will not honor a warranty, even from an authorized dealer, if you paid less than 90% of $1499.95?  
 
That means no warranty for anyone who paid less than $1349.95 for their HD800.
 
Really?
 
 
blink.gif
 


Non-sense. Sennheiser is not above the law. Even if a shop sold you a HD800 for $1, they will have to provide warranty. It's your right as a consumer. 
 
Dec 3, 2014 at 2:47 PM Post #15,517 of 29,010
Dec 3, 2014 at 4:21 PM Post #15,518 of 29,010
  even if someone is an authorized dealer (for now) the warranty won't be honored if the price paid is less than 90% of MAP
 
i find the whole thing strange as i've had a call at 8am when my prices were too low by 95 cents.

Called Sennheiser.  Not true and they are covered under warranty.  It is eminently possible that a company that sells major volume is dealt with in a more deferential fashion, no matter how much of a bulldog-like reputation Sennheiser has with its dealers.
 
Dec 3, 2014 at 4:43 PM Post #15,519 of 29,010
Brilliant keep me posted - I will buy them off you in the coming weeks to coincide with the amp arriving. Send me a PM when you have the time 

Oh I see you have the Zu speakers. What is the pairing like with WA5? 

Thanks 

 Paddy


+1 on the Zu Speakers
 
Dec 3, 2014 at 5:50 PM Post #15,520 of 29,010
thanks for posting the tour video of the senn plant....that was pretty cool
 
Dec 3, 2014 at 7:29 PM Post #15,522 of 29,010
  for the long time owners- how many of you needed repair /warranty service on a sennheiser hd800?

I've been using my pair, more or less continuously since I bought them back in 3/2010.
 
No problems thus far.
 
JJ
 
Dec 3, 2014 at 11:36 PM Post #15,525 of 29,010
Really cool video about the HD800. I wish they would also post a video of the "lesson" where the guy was drawing on the graph paper, I bet that was also very interesting.

Stopped watching when they got to the Urbanite though because I couldn't care less.
 

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