Send it back to Abyss. They will repair it for u. Similar issue has happened to some of us. Supposedly from a faulty connection.
The JPS Labs: Abyss AB-1266 Impressions Thread
- Thread starter scolaiw
- Start date
Send it back to Abyss. They will repair it for u. Similar issue has happened to some of us. Supposedly from a faulty connection.
I see TC is has more failure than Phi or OG.
spacelion2077
100+ Head-Fier
I can't speak for PHI or OG, but for a 6k headphones, the design and some parts of the headphone could be improved upon. I just had the o ring snapped and this new found issue in one week, and the headphone is only one year old.
spacelion2077
100+ Head-Fier
Will they still fix it after warranty expires? It's just over a year but I don't mind paying them money to get it to work properly
Mine was under warranty. But it took two months to get it back.
I'm sure they will fix it for you, just whether they will charge you for it.
I guess you didn't apply for the extended warranty online too? Which extends it up to 3 years?
spacelion2077
100+ Head-Fier
I actually bought it here not long ago. So it was not a new headphone, the original owner claimed he bought it last year. I'm not sure how the transfer of ownership works. All I have is the original seller's name.
Hmm I guess next logical step is to email them, tell them the problem, and at the same time find out if a) the warranty was extended by the original owner, and b) if the warranty is transferable.
Abyss allows a one time warranty transfer, but the original owner would have to initiate the request w/ invoice. There is more info on their warranty page.
spacelion2077
100+ Head-Fier
Do you know if there is a number I can call? I tried to email them but didn't get a response back.
spacelion2077
100+ Head-Fier
I tried to contact the original seller here weeks ago but the seller never responded, I wonder if the sales receipt I got on paypal here will do the work.
Good luck man. Sorry, I don't know if they have a number to call. Thankfully I managed to go thru my local dealer for the fix.
Abyss Headphones
Sponsor: Abyss Headphones
@spacelion2077 You're talking to the wrong people. The original owner and people on this thread are not who can help you with this. We are who you should be in touch with...
https://abyss-headphones.com/pages/contact-abyss
https://abyss-headphones.com/pages/contact-abyss
attmci
Headphoneus Supremus
ABYSS® Headphone Warranty Information
Abyss Headphone Warranty
Warranty Information- Headphones
To apply for an extended warranty on your brand new ABYSS Headphones, CLICK HERE.
Abyss Headphones are designed and built in the USA to a very high standard of quality. Abyss Headphones warrants your new headphone set to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase from an authorized dealer or agent of Abyss Headphones. This is the Standard Warranty.
If purchased brand new, never used, current stock from an authorized Abyss Headphone agent, as an original owner you are eligible to apply for a three (3) year Extended Warranty by registering online on the Abyss-Headphones.com Product Registration page. In order to apply, you must register within 90 days of purchase date. It is recommended to apply for your Extended Warranty immediately after purchase. Application subject to approval. Dealer demo's or previously used products are not eligible for the extended warranty.
Proof of your Extended Warranty will be sent via email and be kept on record at Abyss Headphones. You must have the original Proof of Purchase from an authorized dealer or agent and be the person who registered for the extended warranty in order to claim any warranty status past the original one year. As the original Owner you may invoke a ONE TIME transfer of such upon sale of your Abyss Headphone to another by contacting Abyss headphones directly.
When purchasing a previously owned (used) Abyss Headphone product, the standard one year warranty follows the headphone set. The original purchase receipt from the original first owner is required as proof of purchase for any warranty claim. The original Owner must contact Abyss Headphones at the time of sale and provide us with the name and email address of the new owner so we may contact them regarding transfer of the extended warranty, if any.
An Abyss Headphone dealer or agent has no obligation to any warranty of a product they did not sell to you. Contact Abyss Headphones directly with any warranty issues if your purchase was not made with an authorized dealer.
The warranty covers only the cost to repair the headphone or included accessory. The warranty does not cover shipping, insurance, fees, duties, taxes, or loss or damage of any kind. Leather components such as ear pads are considered wear items and may from time to time require replacement. Any finished surface may scratch or mar do to abrasion. Wear and tear on the leathers or finish is not covered under any warranty. Use of faulty or improper ancillary equipment, abuse or physical damage, is not covered under any warranty. Tampering with or any modification to the headphone or included accessory by an unauthorized person resulting in the need of parts or service is not covered under any warranty.
Aww, I'm a little sad about the lukewarm opinions of the HPA4 on here. I quite like it with the TC. The treble is lovely, as is the bass. Relaxed, yet clean and detailed. Very wide soundstage. Though not as deep as the best solid state amps.
Having said that, after several months with it now, I'm beginning to think of the HPA4 as a "nice to have" but also as a "non-essential".
Having said that, after several months with it now, I'm beginning to think of the HPA4 as a "nice to have" but also as a "non-essential".
