[kantana]

  First and foremost, I would be remiss if I didn't thank Saraguie, chawya22, and kantana for such immediate and helpful responses. You guys are awesome! That said, it doesn't seem I'm doing anything wrong. The great screen shot posted by Saraguie looks like my directory. Sometimes I drag and it works and the next time I get multiple messages regarding "screen locked" or cannot "create folder". Must be in the 240 somewhere...and the playing of the music cannot be "stopped" just "paused"?

Looks like you are trying to copy nested folders over.  I have better luck doing one at a time.  When you have the folder locked it means the folder already exists on the AK240.  So use the folder explorer on the AK240 to check and delete.  There is a limit to the character length of the path or filename as well.  I had to truncate some filenames to successfulky copy.

 

[Saraugie]

Another thing that I do, is to only drag on top of an individual song. That's why I have a few and I number them so they reside on top in the folder.

 

[cheznous]

Hope someone can assist: using iMac with Android transfer to my 240 I repeatedly receive different messages, "Device Locked", "Cannot create folder", which will not allow dragging and dropping from my Finder music library. And then, without explanation, it works. Really annoying. Anyone else having this issue or am I doing something incorrectly. I would really appreciate any and all responses

I had a lot of problems when I first got my AK240 and tried to transfer files. I think I was rushing to fast when I first plugged the unit into my mac pro. Now I leave it a couple minutes for Android device app to load properly and have had no problems since.

 

[Saraugie]

And The arrow of the folder that you wish to copy too, must be open.
Sorry I'm driving and using Siri so I really can't edit my posts.

 

[Frank I]

Dont hook Chord Hugo to the AK240 Warning: You will be digging deep

 

[kh600rr]

First and foremost, I would be remiss if I didn't thank Saraguie, chawya22, and kantana for such immediate and helpful responses. You guys are awesome! That said, it doesn't seem I'm doing anything wrong. The great screen shot posted by Saraguie looks like my directory. Sometimes I drag and it works and the next time I get multiple messages regarding "screen locked" or cannot "create folder". Must be in the 240 somewhere...and the playing of the music cannot be "stopped" just "paused"?

Maybe try a different cable.. There could be a short in the connection. Wild guess, hope it helps.

 

[cheznous]

Dont hook Chord Hugo to the AK240 Warning: You will be digging deep

I did and I am.
Thank God for annual bonuses

 

[Frank I]

I did and I am.
Thank God for annual bonuses

LOL- I am going broke- wondering if the new AK120n will be as good with the Hugo. Will be getting one of thosfro review

 

[laurencewayne]

Maybe try a different cable.. There could be a short in the connection. Wild guess, hope it helps.

Good thought...I had it too. So I bought the cradle. No difference.

 

[kh600rr]

Good thought...I had it too. So I bought the cradle. No difference.

I also had a DSD file about a month ago, that I had just loaded, it ended up freezing my AK-240. Maybe try loading all the music, that you know is good, and leave out any new music, in case some file is corrupted.

 

[tarainfo]

Just wanted to know where I can get the bluetooth remote for the AK models?

Just ordered the Bluetooth remote ftrom iriver and it's being shipped now

 

[laurencewayne]

To one and all: what a great thread! That said, I'm doing something right and something wrong. But can't determine which is which! I've done most of the previous suggestions and think it's fixed and then.....back to glitchy. And sometimes I just repeat and it will transfer. I think you are correct re nested folders and the creation thereof, but still inconsistent. Everyone's input is just great!

 

[laurencewayne]

Here I am again...keep getting a message "too many unsupported files, music player shutting down". Anyone have a thought? And I promise "no more pestering my fellow 240ers!

 

[kh600rr]

Here I am again...keep getting a message "too many unsupported files, music player shutting down". Anyone have a thought? And I promise "no more pestering my fellow 240ers!

What's your main file type?
Do you have the latest firmware?
Have you tried a hard restart ?

 

[madFloyd]

Hey guys,
 
I just got my AK240 and I'm trying to copy files to it and I've been getting errors.  And what's really strange is that when I try to see what files did copy over successfully, it takes about 2 seconds per file just to read a folder's contents.  You navigate to a folder with Explorer (doing this on Win 7) and it takes a long time just to read the folder list.
 
Is this normal?  Is copying via the supplied USB cable not the way to go?
 
Any help appreciated as I don't have much time before I leave on a week's vacation!
 
Thanks.