I don't know exactly what is the nature of relationship between the TakstarAudio store and Taskstar, and I don't care.
I agree. Whether they are actually an arm of Takstar, the brand, is moot to me.
5) They listen to their customers
6) They communicate in proper English, and not through Google Translate
Exactly. Case in point: When I bought my second set of two Pro 82, they shipped separately but at the same time. One arrived within 2 weeks, whereas the other parcel's tracking still showed it as not haveing left China yet. I sent a message through AliExpress asking for them to check into it at their end. I got a response within 2 hours saying they confirmed the same progress I was seeing. They had been seeing some intermittent delays with China post. They asked that I please wait another week or so and not to worry, that I would be taken care of.
3 days later, they sent me a follow-up message that according to what they could see, it now showed as being in the U.S. and on its way to me. Sure enough, that was the case and I had the headphones a few days later.
The fact that they initiated follow-up communication without my having to ask again was a major positive. You don't frequently see proactive followup communication from wholesalers, let alone in another country.
I've placed a total of 3 Pro 82 orders from them. I've had cause to have multiple communications regarding discounts, shipping options, etc. Without exception:
1. The responses have been very timely.
2. The responses have been very courteous and comparatively verbose; you normally get terse little replies from customer service.
3. The responses have always been from the same person... although I suppose it's possible that it's multiple people using the same AliExpress username, but I highly doubt it given the consistency of language usage and style.
4. The responses have been in clear, easily understandable English.
Is this a ringing endorsement/commercial as implied above? If you want to treat it as that, fine, but in my experience, if you find an Asian selling entity that communicates clearly and responsively, that is a rare and unusual thing, and should be lauded.